My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
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Statement of Rights and Statement of Principles
This videos explains how the Statement of Rights and Statement of Principles under the new Aged Care Act recognise the valuable role workers play in aged care.
COVID-19 outbreaks in Australian residential aged care homes – 19 September 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
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Whistleblower protections in aged care
This video explains how people who call out issues, including aged care workers, will be protected to make a whistleblower disclosure under the new Aged Care Act.
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Complaints in aged care
This video explains the complaints process under the new Aged Care Act. It explains how feedback is an important way for providers to understand what is working well in aged care and identify areas that can be improved.
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Aged care worker screening
This video explains how a more robust worker screening check will soon be introduced. This will make sure you are suitable to work in aged care.
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Working in aged care
The new Aged Care Act starts from 1 November 2025. This video explains the 5 important changes that you should be aware of under the new Act if you work in aged care.
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Aged Care Quality Standards
This video explains how under the strengthened Aged Care Quality Standards your employer is expected to create a culture of quality, safety and inclusion.
Support at Home program – Pooled care management funding and service delivery branches fact sheet
This factsheet will help providers understand how to allocate pooled care management funds within a service delivery branch. It explains the allocation and management of care management funding and what a service delivery branch is.
Fact sheet for Assessors and Triage Delegates on Support Plan Reviews that initiate a new assessment
This fact sheet explains why this change is being introduced and provides guidance on the process for Triage Delegates after a Support Plan Review (SPR).
General feedback for Unsuccessful applicants
This publication provides information for unsuccessful and ineligible applicants on why their applications were unsuccessful/ineligible and also how unsuccessful applications could have been strengthened
Residential-based aged care services and staff accommodation list of successful grant applicants
This publication provides information on successful applicants in the ACCAP round, including the amount of the grant, provider and service details as well as geographical and remoteness information.
Quality Standards – Communication toolkit for older people
This toolkit helps aged care providers and community groups explain the strengthened Aged Care Quality Standards to older people, their families and carers. These changes start on 1 November 2025.
Aged Care Transition Taskforce – Terms of Reference
The terms of reference for the Aged Care Transition Taskforce.
Aged Care Capital Assistance Program – Critical Infrastructure Projects List of Grant Allocations by State/Territory
This document contains a list of all applicants that have been allocated grants through the Aged Care Capital Assistance Program Critical Infrastructure Projects grant opportunity, including Organisation, Service, Grant amount and location.
Aged Care Provider Requirements Search tool – Webinar presentation
This presentation includes provider requirements search tool, aged care reforms, new regulatory model, regulatory options
Second Report on the implementation of the care finder program
The second report of the implementation of the care finder program (June 2021 to December 2024), prepared by Australian Healthcare Associates (AHA) is a culmination of program data collection and analysis, and interviews with PHNs, care finders and clients, and key stakeholders.
Support at Home program manual – A guide for registered providers
The Support at Home program manual is a guide designed to assist registered providers to understand and comply with the Support at Home program rules, procedures and obligations.
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I am the centre of my Aged Care – Auslan
This video, delivered in Auslan, explains how the standards provide protections and rights for older people, empowers them to make their own choices and decisions and makes them feel safe and comfortable, where they live.
Summary of indicative Support at Home prices
This fact sheet includes indicative price ranges for most Support at Home services. These price ranges reflect what Home Care Package Program providers have reported that they intend to charge for services under Support at Home.
Consumer protections for Support at Home prices – fact sheet for participants
This fact sheet for older people outlines how prices will be set and consumer protections under Support at Home to ensure prices are reasonable and transparent.
COVID-19 outbreaks in Australian residential aged care homes – 12 September 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Influenza Vaccination Rates in Residential Aged Care – 12 September 2025
This table provides influenza vaccination rates of aged care residents by facility across Australia using data from the Australian Immunisation Register.
Registered Supporters policy
This policy outlines the legal framework for registered supporters and explores the broader concept of supported decision-making in aged care.
Aged care providers policy
This policy outlines the role, obligations, and expected practices of aged care providers and their workforce when engaging with registered supporters.
Registered supporters glossary
This is a glossary of key terms used in the registered supporter policy library.
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