My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
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Reporting offline beds
Instructional video for residential aged care providers to report offline beds.
Council of Elders Communique – 18 and 19 February 2026
Cleared by the Minister’s Office for release, the document outlines discussions on aged care reform, including assessment and automated decision‑making issues, access to supports, workforce sustainability, palliative care, residential accommodation, and transition to new home care arrangements.
National Aged Care Advisory Council communique – 25 February 2026
This document summarises discussions on aged care reform, including assessment and automated decision‑making concerns, access to support services, workforce sustainability, palliative care, residential aged care accommodation, and the transition to new home care arrangements.
Digital Transformation Sector Partners meeting summary – 2 April 2026
This document summarises the discussion and outcomes of the Digital Transformation Sector Partners meeting held on 2 April 2026.
Digital Transformation Sector Partners slide presentation – 2 April 2026
This document contains the slide presentation from the Digital Transformation Sector Partners meeting held on 2 April 2026.
My Aged Care – Service and Support Portal User Guide – Administration for National Aboriginal and Torres Strait Islander Flexible Aged Care Program
This guide outlines the temporary arrangements for the addition of outlet and outlet service items. It also contains important information for NATSIFACP users.
Government Provider Management System (GPMS) – User Guide – Manage Your Organisation tile
This user guide provides step-by-step instructions for Registered Providers to manage organisational details in the Registered Provider portal, including provider info, residential care homes, branches, contacts, and associated providers, using the Manage Your Organisation tile.
Disability Support for Older Australians program - Compliance monitoring and support framework
The compliance monitoring and support framework is a guide for Disability Support for Older Australians (DSOA) service coordinators. It explains the program's compliance and audit process.
Registered nurse coverage in residential aged care dashboard
This dashboard provides users with high level information on 24/7 registered nurse coverage in residential aged care.
Transition Care Program – New Aged Care Act 2024 implementation – Assessment and client care
These FAQs are designed to provide clarification and guidance to States, Territories and Transition Care Program (TCP) registered providers on assessment and the application of Service Types particular to the TCP, upon the commencement of the Aged Care Act 2024 (the Act) on 1 November 2025.
Residential aged care funding assessments dashboard
This dashboard provides users with information on the progress of residential aged care funding assessments.
Electronic National Residential Medication Charts (eNRMC) – Conformance status tracker
The Department of Health, Disability and Ageing and the Australian Digital Health Agency (Agency) are working with eNRMC software vendors to ensure conformant eNRMC systems with electronic prescribing capability are available during October 2025.
24/7 Registered Nurse Requirement in the Multi-Purpose Service Program (MPSP) – Reporting Guide – March 2026
This Guide provides multi-purpose services (MPS) with information regarding the extension of the 24/7 RN trial to 30 June 2026 and reporting requirements to support the trial.
24/7 Registered Nurse (RN) Requirement – Policy guidelines for the Multi-Purpose Service Program (MPSP) – March 2026
This document provides guidance to MPSP providers on meeting the 24/7 RN requirement during the trial period ending on 30 June 2026. It outlines provider obligations and reporting arrangements that apply during this period, ahead of formal implementation of the 24/7 RN requirement from 1 July 2026.
Business to Government Conformance Register
The B2G register contains a list of software products that have successfully completed a conformance assessment conducted by the Australian Digital Health Agency. It is maintained to assist providers in identifying trusted digital health solutions.
Webinar 14: Multi-Purpose Service – Aged Care Reforms: Impacts on the MPSP and providers – Presentation slides
Presentation slides from Webinar 14: Aged care reforms – Impacts on the MPSP & providers held on 2 March 2026.
Webinar 2: Designing better aged care environments – Questions and answers
This document provides answers to the questions raised during the Designing better aged care environments webinar held on 12 March 2026.
Digital Transformation Tech Talk – 19 February 2026 – Presentation slides
This presentation contains the slides presented at the Digital Transformation Tech Talk webinar for aged care and IT professionals on 19 February 2026.
Digital Transformation Tech Talk – 18 March 2026 – Presentation slides
This presentation contains the slides presented at the Digital Transformation Tech Talk webinar for aged care and IT professionals on 18 March 2026.
Star Ratings Provider Manual
The Star Ratings Provider Manual contains detailed information about Star Ratings design, calculation and reporting requirements.
Aged Care Financial Report Guidance and FAQs 2025-26
This guide is designed to assist Registered Providers of aged care services complete their Aged Care Financial Report (ACFR) for 2025-26.
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How to add a Support at Home Service Item and Complete pricing
This instructional video assists aged care providers on how to add a service item and complete pricing in the My Aged Care Service and Support portal.
What’s New? Government Provider Management System (GPMS)
This update provides a summary of the system changes for My Aged Care systems delivered from 23 March 2026.
Webinar 1: Living well in care – A conversation for older people – Questions and answers
This document provides answers to the questions raised during the Living well in care – A conversation for older people webinar held on 26 February 2026.
Guide – how to report offline beds in residential aged care
This guide provides clear and practical instructions for residential aged care providers on how to report offline beds.
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