My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
An open letter to Commonwealth Home Support Program Providers
An open letter about the extension of the Commonwealth Home Support Program (CHSP) from Health and Ageing Minister Mark Butler and Minister for Aged Care and Seniors Sam Rae.
Commonwealth Home Support Program (CHSP) extended
The Commonwealth Home Support Program (CHSP) grant funding will be extended for another 2 years to 30 June 2029. This fact sheet is about the extension to CHSP.
Personal care contribution change – Easy Read
The Easy Read resource can be used to share information with older people about the personal care contribution change. It is written in easy-to-understand English and supports accessibility and information preferences.
Strengthened Aged Care Quality Standards
The Strengthened Aged Care Quality Standards were implemented under the Aged Care Act 2024 on 1 November 2025. The Aged Care Quality Standards set the standard for the safety and quality of aged care accessed by older people in Australia.
My Aged Care – Application for Emergency Residential Care or Residential Respite Care Form
This form is for approved providers who want to apply for residential care or residential respite care.
National Aged Care Advisory Council communique – 10 June 2026
The National Aged Care Advisory Council met on 10 June 2026 to discuss aged care reform priorities, including access, sustainability, consumer protections and implementation issues.
Training checklist – older people, their families and carers
Older people, their families and carers can download this checklist of training opportunities to keep track of their learning on the new Aged Care Act.
Volunteering in Aged Care
Learn about how you can volunteer in aged care to make a real difference to older people.
Changes to personal care information sessions for Support at Home providers – Presentation – 6 August 2026
This presentation is information sessions for aged care providers to ask questions and seek clarification about the personal care contribution changes. Representatives from the department and Services Australia attend these sessions.
Aged Care Act 2024 Wait Times Report – Residential care and Support at Home Second report Quarter 4
This report presents median and average measures of the time elapsed between application through My Aged Care to commencement of aged care services for the 1 April to 30 June 2026 (Quarter 4 of 2025-26) reporting period.
Registered nurse coverage in residential aged care dashboard
This dashboard provides users with high level information on 24/7 registered nurse coverage in residential aged care.
Joint statement to clarify the roles and responsibilities for the delivery of health care for people receiving aged care services
This document explains the roles and responsibilities for providers of health care services to older people receiving aged care.
Star Ratings quarterly data extract – August 2026
Service level Star Ratings data as at August 2026.
Supporting Older People: Volunteer Learning Guide
The Supporting older people: Volunteer learning guide helps registered providers and volunteer managers understand and deliver training on the five core topics consistently.
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Reform Implementation Video Series – End of Life Pathway Changes
This video explains the upcoming change to the End-of-Life pathway under the Support at Home program.
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Reform Implementation Video Series – Consumer protections
This video explains the consumer price protections in place for older people on the Support at Home program
Commonwealth Home Support Program (CHSP) 2025–27 Manual
The CHSP 2025–27 Manual provides an overview of the program, provider responsibilities, funding and program changes from 1 November 2025 under the Aged Care Act 2024.
2025-26 new Act APCS Independent Audit Report Clean Audit Opinion template
The 2025-26 new Act APCS Independent Audit Report Clean Audit Template is for independent auditors providing an unqualified opinion on a provider’s compliance with prudential requirements under the Aged Care Act 2024.
2025-26 old Act APCS Independent Audit Report Qualified Audit Opinion template
The 2025-26 old Act APCS Independent Audit Report Qualified Audit Template is for independent auditors providing a qualified opinion on a provider’s compliance with prudential requirements under the Aged Care Act 1997.
Training and professional development opportunities for aged care workers
Information about free and government subsidised opportunities to support workers in building and refining their professional aged care skills.
Council of Elders Communique 17 and 18 June 2026
This meeting minute provides a summary of discussions between the Council of Elders and the Minister for Aged Care and Seniors on discussions on aged care reform, service access, affordability, rights, consumer protections and future priorities.
Support at Home program manual – A guide for registered providers
The Support at Home program manual is a guide designed to assist registered providers to understand and comply with the Support at Home program rules, procedures and obligations.
Role of a Restrictive Practices Substitute Decision-Maker
This fact sheet is intended for older people receiving Australian Government funded aged care services, and their families, supporters, and care representatives. It applies to residential aged care services to help readers understand the role of a Restrictive Practices Substitute Decision-Maker. .
2025-26 new Act APCS Independent Audit Report Qualified Audit Opinion template
The 2025-26 new Act APCS Independent Audit Report Qualified Audit Template is for independent auditors providing a qualified opinion on a provider’s compliance with prudential requirements under the Aged Care Act 2024.
Changes to personal care information sessions for Support at Home providers – Presentation – 23 July 2026
View the presentation slides which provides guidance to Support at Home providers on expected impacts of the upcoming changes to personal care contribution arrangements, effective 1 October 2026 and how to prepare and implement the changes.
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