My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
IAT classification algorithm decision tree
The detailed Integrated Assessment Tool (IAT) classification algorithm decision tree shows how a combination of functional ability score, needs met score and compounding factors provides Commonwealth Support at Home Program (CHSP) and Support at Home program classification categories.
Aged care demographics report
The report provides an overview of demographic data including demand, supply, entry and departures from the system.
Support at Home classification system
A standardised set of information is entered into the Integrated Assessment Tool (IAT) by an assessor is used to evaluate an older person's functional ability, needs met and other relevant factors. This guideline provides information on how the algorithm is guided to generate a classification level.
Support at Home classification algorithm technical details
This dataset provides the technical details required for the Support at Home classification system to use standardised information entered into the Integrated Assessment Tool (IAT) by an assessor to evaluate an older person's functional ability, needs met and other relevant factors.
IAT high level classification algorithm decision tree
The high-level Integrated Assessment Tool (IAT) classification algorithm decision tree shows how the functional ability score, needs met score and compounding factors are combined to provide a Commonwealth Support at Home Program (CHSP) and Support at Home program classification category outcome.
Disability Support for Older Australians Program manual
This program manual is a guide for Disability Support for Older Australians (DSOA) Program service coordinators and clients.
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Support at Home contributions (for older people)
This video provides an understanding of participant contributions under Support at Home.
Support at Home booklet for Aboriginal and Torres Strait Islander people
Support at Home helps older people live at home for longer. This booklet provides information about the program for older Aboriginal and Torres Strait Islander people, their families and carers
Commonwealth Home Support Program (CHSP) 2025–27 Manual
The CHSP 2025–27 Manual provides an overview of the program, provider responsibilities, funding and program changes from 1 November 2025 under the Aged Care Act 2024.
Comprehensive Palliative Care in Aged Care Evaluation (CPiAC) Report
The Comprehensive Palliative Care in Aged Care Measure received $147.2 million in joint Australian Government and state and territory funding over eight years. It supports better palliative and end-of-life care in residential aged care and helps people die where they choose.
Webinar 16: Multi-Purpose Service – Aged Care Reforms: Impacts on the MPSP and providers – Presentation slides
Presentation slides from Webinar 16: Multi-Purpose Service Program (MPSP) – Aged Care Reforms: Impacts on the MPSP and Providers held on 14 September 2026.
Outcomes from Sector Support and Development Survey – Service provider insights
This report summarises feedback received through the survey. It required extensive data validation, analysis, and quality assurance to ensure the findings were accurate and robust.
Council of Elders Communique – 5 and 6 August 2026
This communique summarises the Council of Elders’ August 2026 meeting, highlighting discussions on ageing well, aged care reforms, access to services, price transparency, Support at Home, and First Nations engagement.
Support at Home service list
Support at Home includes a defined service list. The service list provides guidance on the services for which Support at Home funding can be used.
Schedule of Subsidies and Supplements for Support at Home
The schedule lists the daily rates of subsidies and supplements for the Support at Home program.
Electronic National Residential Medication Charts (eNRMC) – Conformance status tracker
The Department of Health, Disability and Ageing and the Australian Digital Health Agency have worked with eNRMC software vendors to ensure conformant eNRMC systems with electronic prescribing capability are available.
Electronic National Residential Medication Chart (eNRMC) – Transitional Arrangement extended to 31 March 2027
This fact sheet outlines the transition from the eNRMC Transitional Arrangement to conformant electronic prescribing systems, including key deadlines, ongoing PBS claiming arrangements, and actions residential aged care providers, prescribers and pharmacies should take before 1 April 2027.
Support at Home program – classifications and budgets
This fact sheet provides an overview of the 8 ongoing classifications and budgets in the Support at Home program.
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Personal care information sessions for Support at Home providers #9
Provides guidance to Support at Home providers on expected impacts of the upcoming changes to personal care contribution arrangements, effective 1 October 2026 and how to prepare and implement the changes.
Higher Everyday Living Fee fact sheet
This fact sheet explains the Higher Everyday Living Fee (HELF) that will be introduced on 1 November 2025. It includes useful information on the new fee and the transition from previous arrangements for both providers and consumers.
Schedule of contributions for Support at Home services
This schedule applies to people receiving care through the Support at Home program from 1 November 2025.
Star Ratings Provider Manual
The Star Ratings Provider Manual contains detailed information about Star Ratings design, calculation and reporting requirements.
Residential Care Service List
This booklet provides information on the care and services that residential care homes are required to provide.
Schedule of Fees and Charges for Residential Care
This schedule lists fees, charges, interest rates and thresholds that apply for residential aged care. It also includes rates for transition care.
Higher everyday living fees in residential care homes
This booklet provides information on the new higher everyday living services that residential care homes may offer from 1 November 2025.
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