My Aged Care has resources that the aged care sector can order to share with their clients. This includes brochures, booklets and checklists. These resources are also available in up to 22 other languages.
Resources
Guide – how to report offline beds in residential aged care
We are making changes to residential aged care, so older people have more choice. Here you can find resources to support both aged care providers and older people in understanding these changes.
Places to people – Fact sheet for providers
We are making changes to residential aged care so older people will have more choice. Find out about the changes and what they will mean for you.
Residential Care Service List and higher everyday living fee – Guidance for providers
The information in this manual is intended as a general guide to providers on the policy intent of the Residential Care Service List and the Higher Everyday Living Fee (HELF).
Support at Home program manual – A guide for registered providers
The Support at Home program manual is a guide designed to assist registered providers to understand and comply with the Support at Home program rules, procedures and obligations.
Higher everyday living fees in residential care homes
This booklet provides information on the new higher everyday living services that residential care homes may offer from 1 November 2025.
Residential Care Service List
This booklet provides information on the care and services that residential care homes are required to provide.
Accommodation Pricing Review Consultation Paper
The document reviews aged care accommodation pricing, including government support, resident payments, and recent reforms to balance resident protection and provider sustainability.
Support at Home classifications and funding fact sheet for Aboriginal and Torres Strait Islander people
Support at Home helps older people live at home for longer. This fact sheet provides information about the Support at Home classifications and funding for older Aboriginal and Torres Strait Islander people, their families and carers.
Support at Home fact sheet for Aboriginal and Torres Strait Islander people
Support at Home helps older people live at home for longer. This fact sheet provides information about the program for older Aboriginal and Torres Strait Islander people, their families and carers.
Service-level care minutes performance in residential aged care April to June 2025 (2024-25 Financial Year Quarter 4)
This document provides information on service-level care minutes performance in residential aged care.
Provider-level care minutes performance in residential aged care (Financial year 2024–25)
A dataset for provider-level care minutes performance in residential care for Q1 to Q4 2024–25.
COVID-19 outbreaks in Australian residential aged care homes – 17 October 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Support at Home booklet for Aboriginal and Torres Strait Islander people
Support at Home helps older people live at home for longer. This booklet provides information about the program for older Aboriginal and Torres Strait Islander people, their families and carers
Residential aged care funding assessments dashboard
This dashboard provides users with information on the progress of residential aged care funding assessments.
Training checklist – older people, their families and carers
Older people, their families and carers can download this checklist of training opportunities to keep track of their learning on the new Aged Care Act.
Strengthened Aged Care Quality Standards – Pilot Program (March 2023)
This version of the strengthened Quality Standards was piloted by the Aged Care Quality and Safety Commission from April to October 2023.
Higher Everyday Living Fee fact sheet
This fact sheet explains the Higher Everyday Living Fee (HELF) that will be introduced on 1 November 2025. It includes useful information on the new fee and the transition from previous arrangements for both providers and consumers.
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Provider requirements search tool – How to video
The Aged Care Act 2024 is a rights-based Act that puts older people who need aged care services at the centre of the system.
Support at Home - Finalising HCP claims and commencing claims for Support at Home
This document is to support providers to commence Support at Home claiming from 1 December 2025.
Support at Home guidance for General Practitioners
This provides practical steps to enable General Practitioners (GPs) to continue to play a critical role in supporting older people to live at home for longer.
Support at Home – Communication toolkit for informing older people
This toolkit provides information and materials to help aged care providers, peak bodies, advocacy organisations and community groups inform older people, their families and carers about how the Support at Home program will operate under the new Aged Care Act.
Support at Home – The new priority system and funding allocation
At the start of your aged care journey, you may be seeking information on how to access government-subsidised aged care services, such as Support at Home, and what steps are involved in the process.
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Overview of Support at Home
This video provides an overview of the Support at Home program and how it will help older people live independently for longer in their own homes.
IFNACC submission – Closing the Gap Independent Aboriginal and Torres Strait Islander-led Review
The Interim First Nations Aged Care Commissioner provided this submission during consultation on the Closing the Gap Independent Aboriginal and Torres Strait Islander-led Review.
IFNACC submission – IHACPA consultation on the Pricing Framework for Residential Aged Care, 2025-26
The Interim First Nations Aged Care Commissioner provided this submission during IHACPA’s consultation on the Pricing Framework for Residential Aged Care Services, 2025-26.
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