Contacts
ACT, NSW and Vic – Aged Care Volunteer Visitors Scheme (ACVVS) contact
Get in touch with Ageing with Grace if you want to refer someone or yourself to the scheme, or would like to become a volunteer visitor.
Ageing with Grace
Esis Tawfik
Phone
Aged Care Approvals Round (ACAR) contact
Contact information for the Aged Care Approvals Round (ACAR)
Australian Government Department of Health and Aged Care
Aged Care Capital Assistance Program (ACCAP) contact
The Aged Care Capital Assistance Program (ACCAP) provides grants to build, extend, or upgrade aged care services or to build staff accommodation where older Australians have limited or no access.
Australian Government Department of Health and Aged Care
Aged Care Consumer Experience Reporting
Contact us for more information about Resident’s Experience Surveys and reports.
Australian Government Department of Health and Aged Care
Aged Care Council of Elders contact
Contact us for more information about or questions on the Council of Elders.
Australian Government Department of Health and Aged Care
Aged Care COVID-19 enquiries
Residential aged care providers can contact us for information about supply of rapid antigen tests or personal protective equipment, or to request surge workforce support.
Aged Care COVID-19 Grief and Bereavement Service
Contact the Aged Care COVID-19 Grief and Bereavement Service for free support for those affected by COVID-19 in the aged care sector. They are available 9 am to 5 pm AEDT, from Monday to Friday. This service is operated by the Australian Centre for Grief and Bereavement.
Australian Centre for Grief and Bereavement
Aged Care Diversity Consultative Committee contact
Contact us for more information about the Aged Care Diversity Consultative Committee.
Australian Government Department of Health and Aged Care
Aged care enquiries contact
Contact us if you have any general enquiries about aged care. You can also use this email address to submit aged care speaker request forms.
Australian Government Department of Health and Aged Care
Aged Care Financial Monitoring and Business Assistance
Contact us for more information about Financial Monitoring and Business Assistance.
Australian Government Department of Health and Aged Care
Aged Care Financing Authority (ACFA) secretariat
Email us if you have any questions about ACFA.
Australian Government Department of Health and Aged Care
Aged care food and nutrition reporting requirements contact
Contact us if you have questions about aged care nutrition reporting requirements.
Australian Government Department of Health and Aged Care
Aged care grants contact
Email us for information if you have questions about aged care grants.
Australian Government Department of Health and Aged Care
Aged care legislative reform contact
Contact us if you have any questions or feedback on the development of the new Aged Care Act.
Aged care newsletters contact
Contact us with any questions about our aged care newsletters and alerts.
Australian Government Department of Health and Aged Care
Aged care provider operations contact
Contact us for support about provider operations reporting, including the Provider Operations Collection Form.
Aged Care Provider Workforce Survey contact
Contact the Aged Care Provider Workforce Survey team for enquiries.
Australian Government Department of Health and Aged Care
Aged care prudential compliance contact
Email us if you have questions on refunding residential aged care fees and refundable deposits.
Australian Government Department of Health and Aged Care
Aged Care Quality and Safety Commission
The Aged Care Quality and Safety Commission (ACQSC) protects and enhances the safety, health, wellbeing and quality of life of people receiving aged care.
Aged Care Quality and Safety Commission
Aged Care Quality and Safety Commission capability review contact
Contact us if you have questions on the Aged Care Quality and Safety Commission capability review.
Australian Government Department of Health and Aged Care
Aged care reforms contact
Email us if you have any questions about the changes to in home aged care.
Australian Government Department of Health and Aged Care
Aged care single assessment system contact
Please email us if you have any questions about single assessment system arrangements.
Australian Government Department of Health and Aged Care
Aged care state and territory emergency contacts
Aged care service providers can call the Australian Government Department of Health and Aged Care in their state or territory if they need help to find vacancies or resources to manage an emergency. These numbers are monitored at all times.
Australian Government Department of Health and Aged Care
Victoria / Tasmania
New South Wales / Australian Capital Territory
South Australia
Queensland
Western Australia
Northern Territory
Aged care subsidies and supplements contact
Email us if you have questions about aged care subsidies or supplements for approved providers.
Australian Government Department of Health and Aged Care
Aged care volunteers
Please contact us if you have any questions or feedback about volunteering in aged care.
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