Contacts
24/7 registered nurses exemption contact
Email us your completed 24/7 registered nurse responsibility exemption application form, or for more information about the exemption.
Access Care Network Australia
For more information about how the survey is conducted please contact our third-party partner, Access Care Network Australia. Together with HealthConsult, they conduct the survey on our behalf.
ACT, NSW and Vic – Aged Care Volunteer Visitors Scheme (ACVVS) contact
Get in touch with Ageing with Grace if you want to refer someone or yourself to the scheme, or would like to become a volunteer visitor.
Ageing with Grace
Esis Tawfik
Phone
Aged Care Approvals Round (ACAR) contact
Contact information for the Aged Care Approvals Round (ACAR)
Australian Government Department of Health and Aged Care
Aged care approved provider governing body contact
Email us to find out the status of your determination or if you have enquiries about lodging an application for a determination.
Aged care approved provider notification contact
Email us for more information on the status of your notification.
Aged care award wage rise contact
Contact us for enquiries about the aged care award wage rise for workers.
Australian Government Department of Health and Aged Care
Aged Care Capital Assistance Program (ACCAP) contact
The Aged Care Capital Assistance Program (ACCAP) provides grants to build, extend, or upgrade aged care services or to build staff accommodation where older Australians have limited or no access.
Australian Government Department of Health and Aged Care
Aged Care Council of Elders contact
Contact us for more information or with questions on the Council of Elders.
Australian Government Department of Health and Aged Care
Aged Care COVID-19 enquiries
Residential aged care providers can contact us to request surge workforce support.
Aged Care COVID-19 Grief and Bereavement Service
Contact the Aged Care COVID-19 Grief and Bereavement Service for free support for those affected by COVID-19 in the aged care sector. They are available 9 am to 5 pm AEDT, from Monday to Friday. This service is operated by the Australian Centre for Grief and Bereavement.
Australian Centre for Grief and Bereavement
Aged Care Data and Digital Strategy contact
Email us for more information about the Aged Care Data and Digital Strategy.
Aged care digital transformation engagement office
Contact us with questions about our digital transformation work. You can also request targeted presentations at industry or government forums.
Australian Government Department of Health and Aged Care
Aged Care Diversity Consultative Committee contact
Contact us for more information about the Aged Care Diversity Consultative Committee.
Australian Government Department of Health and Aged Care
Aged care enquiries contact
Contact us if you have any general enquiries about aged care. You can also use this email address to submit aged care speaker request forms.
Australian Government Department of Health and Aged Care
Aged Care Financial Monitoring and Business Assistance
Contact us for more information about Financial Monitoring and Business Assistance.
Australian Government Department of Health and Aged Care
Aged Care Financing Authority (ACFA) secretariat
Email us if you have any questions about ACFA.
Australian Government Department of Health and Aged Care
Aged care food and nutrition reporting requirements contact
Contact us if you have questions about aged care nutrition reporting requirements.
Australian Government Department of Health and Aged Care
Aged care grants contact
Email us for information if you have questions about aged care grants.
Australian Government Department of Health and Aged Care
Aged care legislative reform contact
Contact us if you have any questions about the development of the new Aged Care Act.
Aged care newsletters contact
Contact us with any questions about our aged care newsletters and alerts.
Australian Government Department of Health and Aged Care
Aged care provider operations contact
Contact us for support about finance and operations preview and publication.
Aged care provider reporting helpdesk
Email us for assistance with Quarterly Financial Reports, Aged Care Financial Reports, and reporting your residential care labour costs and hours data.
Aged Care Provider Workforce Survey contact
Contact the Aged Care Provider Workforce Survey team for enquiries.
Australian Government Department of Health and Aged Care
Aged care prudential compliance contact
Email us if you have questions on refunding residential aged care fees and refundable deposits.
Australian Government Department of Health and Aged Care
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