Contacts
Aged Care Quality and Safety Commission
The Aged Care Quality and Safety Commission (ACQSC) protects and enhances the safety, health, wellbeing and quality of life of people receiving aged care.
Aged Care Quality and Safety Commission
Aged Care Quality and Safety Commission capability review contact
Contact us if you have questions on the Aged Care Quality and Safety Commission capability review.
Australian Government Department of Health, Disability and Ageing
Aged Care Quality Standards contact
Email us for more information about the Aged Care Quality Standards.
Aged care reforms contact
Email us if you have any questions about the changes to in home aged care.
Australian Government Department of Health, Disability and Ageing
Aged care registered provider notification contact
Email us for more information on the status of your notification.
Aged Care Residents' Experience Survey contact
Contact us for more information about the Resident’s Experience Surveys and reports.
Australian Government Department of Health, Disability and Ageing
Aged care subsidies and supplements contact
Email us if you have questions about aged care subsidies or supplements for approved providers.
Australian Government Department of Health, Disability and Ageing
Aged Care Taskforce contact
Contact us to share your views about the Aged Care Taskforce and their final report.
Aged Care Transition Taskforce contact
The Aged Care Transition Taskforce (Transition Taskforce) has been established to help the aged care sector transition to the Aged Care Act 2024.
Aged care translation service
Aged care providers can use this service to translate materials such as digital and print handbooks, service agreements, welcome brochures, and facility signage. This service is free for government-funded aged care providers, peak bodies, and Partners in Culturally Appropriate Care.
Aged Care Virtual Nursing Project
Contact us for more information about the about the Aged Care Virtual Nursing Project.
Australian Government Department of Health, Disability and Ageing
Aged care volunteers
Please contact us if you have any questions or feedback about volunteering in aged care.
Aged care workforce programs contact
Contact the aged care workforce programs team for aged care program enquiries.
Australian Government Department of Health, Disability and Ageing
Ageing and diversity contact
Email us if you have questions about diversity in ageing, Partners in Culturally Appropriate Care (PICAC), the Aged Care Diversity Framework or the Specialisation Verification Framework.
Australian Government Department of Health, Disability and Ageing
Allen and Clarke Consulting – Star Ratings Evaluation
Email Allen and Clarke Consulting for more information about the opportunities or how you can have your say.
Australian National Aged Care Classification (AN-ACC) contact
For more information about the AN-ACC, call or email us.
Australian Government Department of Health, Disability and Ageing
Bed-ready residential care places contact
Contact us for more information about the bed-ready process, which enables providers who can immediately provide care but do not hold an allocation of places to apply for residential care places.
Business to Government (B2G) contact
Contact us for support related to the Business to Government (B2G) project.
Care minutes in aged care contact
Contact us if you have concerns about the accuracy of the care minutes targets in the My Aged Care Service and Support Portal.
Care minutes reporting assessments
Email us if you have any queries about your care time reporting assessment requirements.
Carer Gateway respite service
Disability Support for Older Australians (DSOA) Program clients and their carers who do not already receive emergency respite under the DSOA Program may be able to access this support through the Carer Gateway.
Australian Government Carer Gateway
Commonwealth Home Support Program (CHSP) Community Transport Pricing Pilot and policy changes contact
Email us for more information about the CHSP Community Transport Pricing Pilot or about policy changes to the CHSP in 2025–27.
Commonwealth Home Support Program (CHSP) funding extension contact
Email us if you have any enquiries about the Commonwealth Home Support Program (CHSP) funding extension.
Commonwealth Home Support Program contact
Contact us with general enquiries about the Commonwealth Home Support Program.
Australian Government Department of Health, Disability and Ageing
Compass – guiding action on elder abuse
Visit the Compass website for information about elder abuse. The website also has a support directory and resources. Compass was created by Elder Abuse Action Australia (EAAA), with funding from the Australian Government Attorney-General’s Department.
Compass
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