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Fact sheet for board directors and senior executives
This fact sheet is for Australian Government-funded providers of residential aged care. It covers the definition for each quality indicator and describes how the QI Program is relevant to them. -
National Aged Care Quality Indicator Program FAQs
This document is for registered providers of approved residential care homes (providers). The document details a range of frequently asked questions and answers to support providers to understand and meet the requirements of the QI Program. -
Financial performance of the Australian aged care sector
We release annual reports on the financial performance of the Australian aged care sector. They include an analysis of residential aged care, home care and the Commonwealth Home Support Program. -
Star Ratings fact sheet for residential aged care providers
This fact sheet outlines the Star Ratings system for residential aged care providers. -
QI Program quick reference guide – Activities of daily living
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on activities of daily living for the QI Program. -
QI Program quick reference guide – Consumer experience
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on consumer experience for the QI Program. -
QI Program quick reference guide – Hospitalisation
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on hospitalisation for the QI Program. -
QI Program quick reference guide – Incontinence care
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on incontinence care for the QI Program. -
QI Program quick reference guide – Quality of life
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on quality of life for the QI Program. -
QI Program quick reference guide – Workforce
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on workforce for the QI Program. -
Star Ratings for residential aged care brochure
This brochure presents an overview of how Star Ratings for residential aged care works. -
Childhood vaccinations brochure
This brochure provides information about the recommended vaccines available free for children under the National Immunisation Program. -
QI Reporting via GPMS – Additional guidance
An FAQ style document that provides additional guidance to registered providers to assist with reporting QI Program data via the new GPMS – QI application. -
QI Program quick reference guide – Allied health recommended services received
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on recommended allied health services received for the QI Program. -
QI Program quick reference guide – Enrolled nursing
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on enrolled nursing for the QI Program. -
QI Program quick reference guide – Allied health care minutes
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on allied health care minutes for the QI Program. -
QI Program quick reference guide – Lifestyle officers
This guide is for registered providers of approved residential care homes. It helps you understand and meet your obligations to collect and report data on lifestyle officers for the QI Program. -
Commonwealth Home Support Program Services (CHSP) – Preparing for an emergency event
A checklist of activities to help aged care service delivery during emergency events. This list is for providers of the Commonwealth Home Support Program. -
Government Provider Management System – User guide: Quality Indicators application
This user guide is for Australian Government–funded providers of residential aged care. The user guide provides instructions to submit data and access reports using the Quality Indicators application in the Government Provider Management System. -
Support at Home program – participant contributions
This fact sheet provides an overview of participant contributions under Support at Home. This includes an explanation of contribution rates, the lifetime cap, the ‘no worse off principle’, and financial hardship support. -
Hardship assistance for aged care – Fact sheet
This fact sheet provides information about accessing assistance to pay for aged care fees. -
First Nations maternal vaccinations fact sheet
This fact sheet provides information for Aboriginal and Torres Strait Islander women about free vaccines during pregnancy. -
Training checklist – older people, their families and carers
Older people, their families and carers can download this checklist of training opportunities to keep track of their learning on the new Aged Care Act. -
Bulk Billing Incentives Calculator: user guide for practice managers and GPs
This user guide for practice managers and GPs includes step-by-step instructions to support use of the Bulk Billing Incentives Calculator. -
Quarterly Financial Snapshot of the aged care sector – Quarter 4 2024-25 –1 April-to-30 June-2025
This snapshot provides analysis of the financial performance of the Australian aged care sector for quarter 4 of 2024-25 (1 April to 30 June 2025).