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Update on cervical screening self-collection uptake
This report provides data on the uptake of the Cervical Screening Test self-collection option as at 1 January 2025. -
MyMedicare privacy notice
The MyMedicare privacy notice outlines how a patient’s personal information will be collected, used and shared/disclosed when a patient registers for MyMedicare by completing the MyMedicare Patient Registration Form or using Medicare online services. -
My Aged Care – Assessor Portal User Guide for Residential Respite Classification Referrals (for assessment organisation Team Leaders)
This guide explains how Assessment Organisation Team Leaders can perform functionality for Residential Respite Classification Referrals in the My Aged Care assessor portal. -
Overview of client support relationships in the Service and Support Portal
This fact sheet is for providers and provides an overview of the key changes that have been made to the My Aged Care representative model and how it impacts client support relationships and provider functionality in the Assessor Poral and myAssessor applications. -
Terms of reference for the Council of Elders
Terms of reference for the Council of Elders -
Guidance Framework for Home Care Package Level – Stages 1 and 2
This framework is for clinical needs assessors. It informs and supports their decision making when recommending Home Care Package levels. -
Assigning Priority Level for Service fact sheet
This fact sheet helps assessors understand priority levels when assessing clients for services under the Commonwealth Home Support Programme or Home Care Packages. It also explains when a client’s priority needs to change. -
Guidance on Priority for Home Care Services
This guidance helps clinical needs assessors to decide on a person's priority for Home Care Package services. The decision should be based on their clinical judgement, information they have gathered during a comprehensive assessment, and the care needs of the person. -
Guidance for Home Care Package High Priority
This guidance is for clinical aged care needs assessors. It informs and supports their decision making when recommending a high priority for a Home Care Package. -
My Aged Care process overview – Aged care Single Assessment System workforce (Integrated Assessment Tool)
This diagram shows the key steps for the Single Assessment System workforce who use the Integrated Assessment Tool (IAT) to assess older people. It provides links, where available, to further guidance information. -
Single Assessment System assessment organisations by service area, region, state and territory
A list of assessment organisations that deliver aged care needs assessments and residential aged care funding assessments in Australia. -
Service and Support Portal user guide – Serious incident response scheme: Residential aged care services
This My Aged Care user guide is designed for administrators, team leaders and staff members. It explains how to access and use the Serious Incident Response Scheme (SIRS) functions for residential aged care services within the Service and Support Portal. -
My Aged Care Service and Support Portal user guide – Recording and updating client service delivery information
This guide explains how to enter and update service delivery information in the My Aged Care client record. -
My Aged Care Service and Support Portal user guide – The client record
This guide explains how to search and view client record information in the My Aged Care Service and Support Portal. -
When to Request a Support Plan Review from an Assessor fact sheet
This fact sheet explains the circumstances under which a service provider might request a Support Plan Review. -
My Aged Care – Application for Care Form
This form is for older Australians who want to apply for Australian Government-subsidised aged care, and for approved providers seeking approval for an emergency case. -
My Aged Care – Assessor Portal User Guide 11 – Assessment Delegate Support Role
This guide explains to assessment organisation staff about the administrative functions that can be performed in the assessment delegate support role in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 5 – Keyboard shortcuts
This guide lists common keyboard shortcuts to make it easier for assessors to navigate the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 3 – Managing Referrals for assessment and Support Plan Reviews
This guide explains how team leaders can accept, reject, transfer and change the priority of assessment referrals. -
My Aged Care – Service and Support Portal user guide – Part 2: Team leader and staff member
This guide explains to team leaders and staff members how to use the My Aged Care Service and Support Portal. -
My Aged Care – Assessor Portal User Guide 13 – Management of Home Care Packages
This guide explains to assessment delegates and clinical aged care needs assessors on how to enter all the details for older people to receive Home Care Packages in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 6 – Completing an assessment
This guide helps aged care needs assessors to use the Integrated Assessment Tool (IAT) access and complete an assessment in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 10 – Assessment Delegate processes
This guide helps assessment delegates complete the decision process in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide for Residential Aged Care Funding Assessor Team Leaders
This guide explains how Residential Aged Care (RAC) Funding Assessor Team Leaders can perform their function in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 1 – Registering and referring clients for assessments
This guide explains how aged care needs assessors can register clients and have those clients referred for assessment in the My Aged Care assessor portal.