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Better Access Telehealth frequently asked questions
This document is about the Better Access Telehealth initiative. It answers questions about the option for patients with mental illness in rural and remote areas to access video consultations. - 
  
    
Better Access Cessation of the additional 10 sessions
This fact sheet advises that the additional 10 individual MBS mental health treatment services temporarily introduced during COVID-19 ceased on 31 December 2022 and unused services cannot be used after this date. - 
  
    
Better Access fact sheet – professionals
This fact sheet gives mental health professionals an overview of the Better Access to Psychiatrists, Psychologists and General Practitioners through the MBS initiative. - 
  
    
Better Access – Involving family or carers in my mental health treatment
This fact sheet outlines available Medicare rebates under the MBS initiative (Better Access). - 
  
    
Star Ratings for residential aged care brochure
This brochure presents an overview of how Star Ratings for residential aged care works. - 
  
    
Commonwealth Home Support Program Services (CHSP) – Preparing for an emergency event
A checklist of activities to help aged care service delivery during emergency events. This list is for providers of the Commonwealth Home Support Program. - 
  
    
  
Better Access Initiative resource collection
This collection contains resources for the Better Access initiative. - 
  
    
Schedule of Subsidies and Supplements for Aged Care (Before 1 November 2025)
View the schedules of subsidies and supplements for government-funded aged care under the Aged Care Act 1997. This includes daily rates for residential, flexible and home care until 31 October 2025. - 
  
    
MWAC Communique – 11 September 2025
The Medical Workforce Advisory Collaboration met on 11 Sept 2025 to discuss rural medical workforce strategies, junior doctor recruitment, clinical supervision improvements, and promoting generalism. - 
  
    
Multi-Purpose Service Program: Template for service agreements
This template provides an example of a service agreement to assist Multi-Purpose Service Program (MPSP) providers to establish service agreements with individuals accessing funded aged care services. - 
  
    
Proposed minimum training for volunteers in aged care – Consultation summary report – 2025
Our consultation on proposed minimum training for aged care volunteers found strong support for flexible, inclusive training. Key recommendations include accessible formats, co-design, portable certification, minimal burden, and empowering language. - 
  
    
Statement of Rights practice alignment tool for aged care workers
Aged care workers can use this tool to reflect on everyday practices and identify what may need to change or strengthen to align with the Statement of Rights.
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Quick reference guide for aged care providers: Working with registered supporters
Aged care providers can use this guide to step through the process of working with registered supporters.
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Cultural safety reflection tool for aged care providers
Aged care providers can use this tool for ongoing self-reflection on how personal values, culture and assumptions influence interactions with older people.
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Cultural safety organisational review tool for aged care providers
Aged care providers can use this organisational review tool to embed cultural safe care across operations.
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Supported decision making: Aged care provider training package
Aged care providers can use this training package to educate workers about supported decision-making.
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Supported decision making: Aged care provider training presentation
Aged care providers can use this presentation to educate workers on applying supported decision-making in their daily work.
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Embedding Rights: Policy and process checklist for aged care providers
Aged care providers can use this checklist to review policies and processes and assess if they uphold the Statement of Rights in practice.
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Tip sheet for aged care providers: Checking for alignment between the Statement of Rights and the living experience of older people
Aged care providers can use this tip sheet to help align the Statement of Rights and the living experiences of older people.
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Tip sheet for aged care workers: Questions to ask for culturally safe, trauma-aware care
Aged care workers can use this tip sheet to ask questions and understand an older person's cultural preference.
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Discussion card for aged care providers: What rights-based care looks like
Aged care providers can use this discussion card to explain to older people, their families and carers what rights-based care looks like.
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Discussion card for aged care workers: What rights-based care looks
Aged care workers can use this discussion card to explain to older people, their families and carers about what rights-based care looks like.
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Reflection sheet for aged care providers - What matters to me in care
Aged care providers can use this reflection tool when talking to older people, their families and carers about their care preference.
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Reflection sheet for aged care workers: What matters to me in care
Aged care workers can use this reflection tool when talking to older people, their families and carers about their care preference.
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Quick reference guide for aged care workers: Working with registered supporters
Aged care workers can use this guide to step through the process of working with registered supporters.