Resources

This framework is for clinical needs assessors. It informs and supports their decision making when recommending Home Care Package levels.

This guidance is for clinical aged care needs assessors. It informs and supports their decision making when recommending a high priority for a Home Care Package.

This guide explains to assessment delegates and clinical aged care needs assessors on how to enter all the details for older people to receive Home Care Packages in the My Aged Care assessor portal.

This guide explains how clinical aged care needs assessors and assessment delegates should enter and manage Short-Term Restorative Care (STRC) details in the My Aged Care assessor portal.

This My Aged Care user guide is designed for administrators, team leaders and staff members. It explains how to access and use the Serious Incident Response Scheme (SIRS) functions for residential aged care services within the Service and Support Portal.

This guide explains how Residential Aged Care (RAC) Funding Assessor Team Leaders can perform their function in the My Aged Care assessor portal.

This guide explains how to enter and update service delivery information in the My Aged Care client record.

This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it.

This guide explains how to search and view client record information in the My Aged Care Service and Support Portal.

This guide explains how team leaders can accept, reject, transfer and change the priority of assessment referrals.

This guide explains how aged care needs assessors can register clients and have those clients referred for assessment in the My Aged Care assessor portal.

This guide explains to assessment organisation staff about the administrative functions that can be performed in the assessment delegate support role in the My Aged Care assessor portal.

This guide explains how Assessment Organisation Team Leaders can perform functionality for Residential Respite Classification Referrals in the My Aged Care assessor portal.

This guide helps Aged care needs assessors understand the tasks and notifications feature of the My Aged Care assessor portal.

This guide explains to team leaders and staff members how to use the My Aged Care Service and Support Portal.

This guide helps aged care needs assessors to use the Integrated Assessment Tool (IAT) access and complete an assessment in the My Aged Care assessor portal.

This guide helps aged care needs assessors refer older Australians for service recommendations made in the client’s support plan, based on the client’s preferred service provider and location preferences in the My Aged Care assessor portal.

This guide helps assessment delegates complete the decision process in the My Aged Care assessor portal.

A draft version of the new rule so you can see what it will look like before it starts

This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services.

In November 2023, we engaged Nous Consortium to undertake the National Review of First Nations Health Care in Prisons. This report presents evidence and recommendations for systemic reform to improve health care for First Nations people in places of detention and on release.

This Easy Read fact sheet explains how we're making it easier to get aged care services.