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Guidance Framework for Home Care Package Level – Stages 1 and 2
This framework is for clinical needs assessors. It informs and supports their decision making when recommending Home Care Package levels. -
Guidance for Home Care Package High Priority
This guidance is for clinical aged care needs assessors. It informs and supports their decision making when recommending a high priority for a Home Care Package. -
My Aged Care – Assessor Portal User Guide 13 – Management of Home Care Packages
This guide explains to assessment delegates and clinical aged care needs assessors on how to enter all the details for older people to receive Home Care Packages in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 14 – Short-term Restorative Care
This guide explains how clinical aged care needs assessors and assessment delegates should enter and manage Short-Term Restorative Care (STRC) details in the My Aged Care assessor portal. -
Service and Support Portal user guide – Serious incident response scheme: Residential aged care services
This My Aged Care user guide is designed for administrators, team leaders and staff members. It explains how to access and use the Serious Incident Response Scheme (SIRS) functions for residential aged care services within the Service and Support Portal. -
My Aged Care – Assessor Portal User Guide for Residential Aged Care Funding Assessor Team Leaders
This guide explains how Residential Aged Care (RAC) Funding Assessor Team Leaders can perform their function in the My Aged Care assessor portal. -
My Aged Care Service and Support Portal user guide – Recording and updating client service delivery information
This guide explains how to enter and update service delivery information in the My Aged Care client record. -
My Aged Care Assessor Portal – Organisation Administrator User Guide
This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it. -
My Aged Care Service and Support Portal user guide – The client record
This guide explains how to search and view client record information in the My Aged Care Service and Support Portal. -
My Aged Care – Assessor Portal User Guide 3 – Managing Referrals for assessment and Support Plan Reviews
This guide explains how team leaders can accept, reject, transfer and change the priority of assessment referrals. -
My Aged Care – Assessor Portal User Guide 1 – Registering and referring clients for assessments
This guide explains how aged care needs assessors can register clients and have those clients referred for assessment in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 11 – Assessment Delegate Support Role
This guide explains to assessment organisation staff about the administrative functions that can be performed in the assessment delegate support role in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide for Residential Respite Classification Referrals (for assessment organisation Team Leaders)
This guide explains how Assessment Organisation Team Leaders can perform functionality for Residential Respite Classification Referrals in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 9 – Tasks and notifications
This guide helps Aged care needs assessors understand the tasks and notifications feature of the My Aged Care assessor portal. -
My Aged Care – Service and Support Portal user guide – Part 2: Team leader and staff member
This guide explains to team leaders and staff members how to use the My Aged Care Service and Support Portal. -
My Aged Care – Assessor Portal User Guide 6 – Completing an assessment
This guide helps aged care needs assessors to use the Integrated Assessment Tool (IAT) access and complete an assessment in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 8 – Referring for services
This guide helps aged care needs assessors refer older Australians for service recommendations made in the client’s support plan, based on the client’s preferred service provider and location preferences in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 10 – Assessment Delegate processes
This guide helps assessment delegates complete the decision process in the My Aged Care assessor portal. -
National Disability Insurance Scheme (Management of Funding) Rules 2024 – Exposure draft
A draft version of the new rule so you can see what it will look like before it starts -
Medicare Urgent Care Clinics - Patient feedback – 36s video
Medicare UCCs are located across Australia, making it easier to access care for urgent, but not life-threatening, illnesses and injuries. In this 36s video, patients share their experience visiting a Medicare UCC. -
Medicare Urgent Care Clinics - Patient feedback – 51s video
Medicare UCCs are located across Australia, making it easier to access care for urgent, but not life-threatening, illnesses and injuries. In this 51s video, patients share their experience visiting a Medicare UCC. -
Medicare Urgent Care Clinics - Patient stories – extended video
Medicare UCCs are located across Australia, making it easier to access care for urgent, but not life-threatening, illnesses and injuries. In this extended video, patients share their experience visiting a Medicare UCC. -
COVID-19 outbreaks in Australian residential aged care homes – 6 December 2024
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services. -
The National Review of First Nations Health Care in Prisons (2023–24)
In November 2023, we engaged Nous Consortium to undertake the National Review of First Nations Health Care in Prisons. This report presents evidence and recommendations for systemic reform to improve health care for First Nations people in places of detention and on release. -
Single Assessment System – Easy Read fact sheet
This Easy Read fact sheet explains how we're making it easier to get aged care services.