Videos

This video explains the new audit requirements and how residential aged care providers can prepare.

This video explains how Aged Care Quality Standards have been strengthened to provide more protections and rights for older people.

This video explains how Aged Care Quality Standards have been strengthened to empower older people to make their own choices and decisions.

This video explains how Aged Care Quality Standards have been strengthened to support older people to feel safe and respected by the people who care for them.

This video explains how Aged Care Quality Standards have been strengthened to support older people to make decisions about their care plans, have their choices respected, and how they should feel safe and comfortable where they live.

This video focuses on assisting residential aged care providers to accurately report relevant labour costs and hours in the QFR.

This webinar was for residential aged care providers about upcoming changes to care minutes funding and financial reporting. 

This animation provides information about the Child Dental Benefits Schedule, including who is eligible, what dental services are covered and how to access benefits.

This animation provides more information about Medicare and how bulk billing works.

This animation provides an overview of Medicare benefits such as affordable health care, urgent care, mental health services and dental services for eligible children.

This video is a recording of the webinar that gave aged care providers and older people, families and carers an overview of how residential care fees are changing under the Aged Care Act from 1 July 2025.

This animation provides information about the Child Dental Benefits Schedule, including who is eligible, what dental services are covered and how to access benefits.

This video features health professional Sarah Hunstead talking about the features and benefits of Medicare Urgent Care Clinics.

Medicare UCCs are located across Australia, making it easier to access care for urgent, but not life-threatening, illnesses and injuries. In this 57s video, Sarah Hunstead shares her experience visiting a Medicare UCC.

This animation provides an overview of Medicare benefits such as affordable health care, urgent care, mental health services and dental services for eligible children.

This animation provides more information about Medicare and how bulk billing works.

This video explains the purpose of the Residents’ Experience Survey, how it works and what to expect if you are asked to participate. The Residents’ Experience Survey is a chance for aged care residents to share their thoughts on the care they receive at their home.

This 15-second commercial promotes the benefits of bulk billing for the Stronger Medicare campaign.

This 30-second TV commercial promotes a range of Medicare benefits for the Stronger Medicare campaign.

This 15-second commercial promotes the benefits of Medicare Urgent Care Clinics for the Stronger Medicare campaign.

This First Nations video promotes a range of Medicare benefits for the Stronger Medicare campaign.

This webinar gave the residential aged care sector an update on funding, the care minutes responsibility, the 24/7 registered nurse responsibility, and care time reporting.

This webinar video supports the aged care sector to understand how to adopt the new National Aged Care Design Principles and Guidelines. Hear how the principles and guidelines can improve aged care design and benefit those living and working there.

Listen to Gwenda who lives with dementia about what is important to her in aged care design.

Gwenda Darling shares with us her story and views on what well-designed aged care accommodation design looks and feels like. Gwenda describes to us how good design leads to meaningful change.