Being inclusive in aged care is actually quite difficult and takes a lot of effort. The best way to do it is to connect to the different communities and the different groups who represent them and work with them. You have to talk to them. It may be in a different language. It may be about different sensitivities around gender. It could be lots of different things, but you have to do it. You can't just stand back and wait for things to happen. They're not going to happen. I'm most passionate about respect and dignity for older people and allowing them to be active and doing whatever they like really. And when they can't do that, to be supported for all the good things they've done in their lives.
Aged Care Council of Elders member John McCallum talks about the importance of connecting with different communities in order to build an inclusive aged care system, and provide dignity and respect to all older people.