As we age, we don't all become the same. We've all got different histories, we've all got different issues, we've all got different assets. Some people, for them, independence and remaining active is absolutely what they're after. For others, it's having the right supports at the the right time, but still staying in control. I think autonomy and control, whatever one is facing, it is critical. We're not just numbers, we're individuals from the word go. Individually-tailored support is therefore absolutely critical.
Aged Care Council of Elders member Gill Lewin explains why individually tailored support is critical to aged care services.