Publications

This compliance update includes information on the support available, lessons learned from during 2023–24. The focus for compliance in 2024 is listed below. Providers should review their processes to ensure they remain compliant.

This document collates questions and answers about various aspects of service delivery that have been asked by Hearing Services Program providers.

This policy outlines the process to make a request to register a supporter under the Act. This policy also includes information that should be considered before or during making a registration application.

This policy outlines the legal framework for registered supporters and explores the broader concept of supported decision-making in aged care.

This guide includes information about the features and layout of the BRoSS portal.

This guide includes information about how to log in to BRoSS and how to accept your firm offer place.

This handbook will help contracted service providers of the Australian Government’s Hearing Services Program meet the program’s requirements and deliver services.

This compliance update includes information on the support available, lessons learned from during 2022–23. The focus for compliance in 2023–24 is listed below. Providers should review their processes to ensure they remain compliant.

This fact sheet outlines opportunities to support people from multicultural communities in accessing and receiving hearing health services.

This compliance update includes information on the support available, lessons learned from during 2023–24. The focus for compliance in 2024 is listed below. Providers should review their processes to ensure they remain compliant.

Signed by the Minister for Aged Care, the Hon Sam Rae MP, this Determination indicates the number of Multi-Purpose Service Program residential aged care places available in 2025–26.

Signed by the Minister for Aged Care, the Hon Sam Rae MP, this Determination indicates the number of Multi-Purpose Service Program residential aged care places available in 2026–27.

This document provides guidance on submitting a request for an allocation of MPSP places from the 2025-26 round and related processes.

A request by registered provider for an allocation of MPSP residential places under the 2025-26 allocations round must be submitted using this form.

This fact sheet provides information for Aboriginal and Torres Strait Islander people about free winter vaccinations.

This is a copy of the slides that were presented at the webinar for consumers on 22 April 2026.

In 2025, the Hearing Services Program surveyed a representative sample of program clients to find out how well the program is meeting their needs. This document summarises the survey findings.

The document reviews aged care accommodation pricing, including government support, resident payments, and recent reforms to balance resident protection and provider sustainability.

This fact sheet helps staff and practitioners in general practices and Residential Aged Care Homes (RACHs) support patients who need help registering for MyMedicare.

The First Nations Health Funding Transition Advisory Group (FNHFTAG) met on 23 March 2026. This document provides a record of the meeting.

Second meeting of the Ministerial Expert Panel on Women’s Health with a focus on women’s cardiovascular health was held on 20 April 2026.

This template is for uploading QI Program data through the Government Provider Management System (GPMS) Registered Provider Portal for multiple homes at a time using the bulk upload functionality. Commercial benchmarking organisations can use them to submit QI Program data on behalf of clients.

Information on legislative requirements and considerations when there is a breach of the prescribed pattern of services (the 80/20 and 30/20 rules)

Health Ministers' announce National Board appointments on 21 April 2026.

These guidelines provide detailed guidance on how the NDIS Appeals Program is delivered. The guidelines outline the expectations, processes, and responsibilities for service providers, and support consistent and effective implementation of the program.