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Assigning Priority Level for Service fact sheet
This fact sheet helps assessors understand priority levels when assessing clients for services under the Commonwealth Home Support Programme or Home Care Packages. It also explains when a client’s priority needs to change. -
My Aged Care Assessor Portal – Organisation Administrator User Guide
This guide gives people who use the My Aged Care assessor portal an overview of the portal and instructions on how to use it. -
My Aged Care process overview – Aged care Single Assessment System workforce (Integrated Assessment Tool)
This diagram shows the key steps for the Single Assessment System workforce who use the Integrated Assessment Tool (IAT) to assess older people. It provides links, where available, to further guidance information. -
My Aged Care Service and Support Portal user guide – The client record
This guide explains how to search and view client record information in the My Aged Care Service and Support Portal. -
My Aged Care Service and Support Portal user guide – Recording and updating client service delivery information
This guide explains how to enter and update service delivery information in the My Aged Care client record. -
My Aged Care – Application for Care Form
This form is for older Australians who want to apply for Australian Government-subsidised aged care, and for approved providers seeking approval for an emergency case. -
My Aged Care – Assessor Portal User Guide 1 – Registering and referring clients for assessments
This guide explains how aged care needs assessors can register clients and have those clients referred for assessment in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 3 – Managing Referrals for assessment and Support Plan Reviews
This guide explains how team leaders can accept, reject, transfer and change the priority of assessment referrals. -
My Aged Care – Assessor Portal User Guide 5 – Keyboard shortcuts
This guide lists common keyboard shortcuts to make it easier for assessors to navigate the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 6 – Completing an assessment
This guide helps aged care needs assessors to use the Integrated Assessment Tool (IAT) access and complete an assessment in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 8 – Referring for services
This guide helps aged care needs assessors refer older Australians for service recommendations made in the client’s support plan, based on the client’s preferred service provider and location preferences in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 9 – Tasks and notifications
This guide helps Aged care needs assessors understand the tasks and notifications feature of the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 10 – Assessment Delegate processes
This guide helps assessment delegates complete the decision process in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 13 – Management of Home Care Packages
This guide explains to assessment delegates and clinical aged care needs assessors on how to enter all the details for older people to receive Home Care Packages in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 14 – Short-term Restorative Care
This guide explains how clinical aged care needs assessors and assessment delegates should enter and manage Short-Term Restorative Care (STRC) details in the My Aged Care assessor portal. -
My Aged Care – Assessor Portal User Guide 11 – Assessment Delegate Support Role
This guide explains to assessment organisation staff about the administrative functions that can be performed in the assessment delegate support role in the My Aged Care assessor portal. -
COVID-19 outbreaks in Australian residential aged care homes – 6 December 2024
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally. The report includes data on the number of services impacted and number of staff and resident cases, as well as workforce, testing and PPE provided to affected services. -
The National Review of First Nations Health Care in Prisons (2023–24)
In November 2023, we engaged Nous Consortium to undertake the National Review of First Nations Health Care in Prisons. This report presents evidence and recommendations for systemic reform to improve health care for First Nations people in places of detention and on release. -
Single Assessment System – Easy Read fact sheet
This Easy Read fact sheet explains how we're making it easier to get aged care services. -
MBS Review Advisory Committee communique – November 2024
This communique is published following each meeting of the MBS Review Advisory Committee (MRAC). It summarises the meeting outcomes, progress on current reviews and advice about upcoming reviews. -
Health Ministers Meeting (HMM) – Communique 6 December 2024
Health Ministers met in Hobart today to discuss several health system reform priorities including the National Health Reform Agreement negotiations, health workforce reform, First Nations Health Care in Prisons, aged care, urgent care, and the current mpox outbreak. -
In-home aged care update – presentation slides
These are the presentation slides for the in-home aged care update webinar held on 5 December 2024. -
Health Ministers announce National Board appointments
Health Ministers are very pleased to announce new appointments and reappointments of Chairs, practitioner members and community members to fill vacancies arising across 13 National Boards regulating health professions under the National Registration and Accreditation Scheme (the National Scheme) -
Quarterly Financial Report data definitions – Q3 – January to March 2025
Quarterly Financial Report (QFR) data definitions for aged care providers to refer to when completing their QFR submissions each quarter. -
National Dementia Action Plan 2024–2034
The National Dementia Action Plan 2024–2034 is Australia’s national dementia policy framework. It aims to improve the lives and care of people living with dementia, their carers and families over the next 10 years.