Publications

This open letter from Minister for Aged Care and Seniors, Sam Rae MP outlines how the new Aged Care Act brief deferral will impact providers and the sector.

This page contains the link to the PDF version of the Support at Home service agreement, care plan, and budget planning module. Users will be able to download the PDF resource and access the training offline.

This page contains the link to the PDF version of the Module 1 – Assessment process and service delivery. Users will be able download the PDF resource and access the training offline.

This page contains the link to the PDF version of the Support at Home provider training – Program Overview. Users will be able to download the PDF resource and access the training offline.

Hearing services providers can customise this template when recommending a fully and/or partially subsidised device to a Hearing Services Program client.

The wishes and needs tool asks Hearing Services Program clients 2 questions, to help providers determine the hearing services and devices needs of their clients.

Providers must have a digital or physical claim for payment form for every claim, and the form can also be used submitting manual claims.

Use this form when a Hearing Services Program client transfers to your service, to obtain their consent for you to access their records.

Hearing services providers should use this form for Hearing Services Program clients who want to enter into a maintenance agreement.

Use this form to record a Hearing Services Program client’s acknowledgement that you have informed them of their options under the program before they buy private services or devices.

Use this form to request a reconsideration of a decision we have made, such as finding you ineligible.

This table shows the guidelines for pathology testing of cervical and vaginal samples.

This compliance update includes information on the support available, lessons learned from during 2023–24. The focus for compliance in 2024 is listed below. Providers should review their processes to ensure they remain compliant.

This fact sheet provides an overview of the Assisted Reproductive Technology (ART) Storage Funding Program, including patient and service eligibility and how you can take part as a cryostorage provider.

This fact sheet provides an overview of how your ART clinic can claim payments under the program.

This fact sheet provides an overview of how your ART clinic can register for the program.

The ART Storage Funding Program Guidelines provide detailed information about the program for clinics and patients.

Learn how to add a qualified practitioner and link them to your business.

Find out how to submit a claim for payment in the portal.

Use this form to apply for an exemption from capital sensitivity where there are unforeseen delays to replace/upgrade diagnostic imaging equipment.

This toolkit provides information and material to communicate with older people, particularly aged care residents, their families and carers, about COVID-19 vaccines and oral antiviral treatments.

This document collates questions and answers about various aspects of service delivery that have been asked by Hearing Services Program providers.

This compliance update includes information on the support available, lessons learned from during 2023–24. The focus for compliance in 2024 is listed below. Providers should review their processes to ensure they remain compliant.

This fact sheet provides advice to stakeholders who are thinking of submitting a grant proposal or who may already have a grant proposal with the department.

This excel template can be populated and uploaded in the HPOS file upload facility in order to claim payment under the program.