cover image of the summary report


Streamlined Consumer Assessment for Aged Care Consultation – Summary Report of Key Insights

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Publication date: 
19 June 2019
Last updated: 
25 September 2019
Publication type: 
Intended audience: 
General public

We received 223 submissions for the Streamlined Consumer Assessment for Aged Care Consultation. A range of stakeholders submitted feedback, including providers, consumers, carers, assessors, local and state governments, professional associations and advocacy groups.

The key insights from the consultation are categorised by:

  • design principles
  • intake and triage
  • health professional referrals
  • expedited access to a single time-limited CHSP service
  • support plan reviews
  • assessment workforce qualifications
  • competencies
  • clinical and multidisciplinary approaches
  • design features for an integrated workforce
  • training
  • quality and value for money
  • efficiency and value for money
  • assessment in a hospital setting
  • Assessment in remote Australia
  • wellness and reablement
  • linking support
  • implementation and transition issues