From 1 October 2026, all personal care services under the Support at Home service list will move from the Independence contributions category to the Clinical Supports contribution category.
The Provider readiness checklist helps providers prepare for the change. It is separated into 2 phases.
Phase 1 explains how providers can make sure their organisation, ICT, stakeholders and participants are prepared in time for 1 October 2026.
Phase 2 explains how providers can apply the required changes, resolve issues and monitor performance.
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