This report describes the results of market research in August and September 2017. The research focused on:
- people receiving home care packages
- home care package service providers
It asked them about their experiences and how satisfied they were with the:
- My Aged Care initiative
- Increasing Choice in Home Care reforms (started in February 2017)
The research results showed that that:
- people receiving home care packages were highly satisfied with their services — only 7% were thinking about changing providers
- existing home care providers were more negative about My Aged Care and the Increasing Choice reforms compared to new providers
Home Care Packages Program Research Report
About this resource
Publication date:
Publication type:
Report
Audience:
General public
Language:
English