My Aged Care research and evaluation

We regularly review and evaluate My Aged Care to make sure it’s being effective. Independent researchers consult a wide range of stakeholders to cover all aspects of My Aged Care. These reports outline the results of the research that has been done so far.

Collection description

Independent research consultants, AMR, evaluated My Aged Care in 2016, 2017 and 2019. They asked clients, carers, aged care assessors, service providers, and health professionals about their experiences and perceptions with My Aged Care. Read the summaries of their findings.

We also evaluated our 2017 aged care advertising campaign. Read the report to see whether it was effective.

We aim to provide documents in an accessible format. If you're having problems using a document with your accessibility tools, please contact us for help.

Publication date:
Date last updated:
General public

Help us improve

If you would like a response please use the enquiries form instead.