My Aged Care research and evaluation
We regularly review and evaluate My Aged Care to make sure it’s being effective. Independent researchers consult a wide range of stakeholders to cover all aspects of My Aged Care. These reports outline the results of the research that has been done so far.

Collection description
Independent research consultants, AMR, evaluated My Aged Care in 2016, 2017 and 2019. They asked clients, carers, aged care assessors, service providers, and health professionals about their experiences and perceptions with My Aged Care. Read the summaries of their findings.
We also evaluated our 2017 aged care advertising campaign. Read the report to see whether it was effective.
My Aged Care Wave 3 Research – Summary of Findings
My Aged Care Stage Two Wave 2 Research – Summary of Findings
My Aged Care Stage Two Wave 1 Research – Summary of Findings
Aged Care Changes Campaign – Quantitative Benchmarking and Evaluation
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