Hearing Services Program portal user guide – Providers

A collection of step-by-step instructions for providers on using the Hearing Services Program provider portal.

Collection description

Providers of Hearing Services Program services can use the portal to:

  • help clients to apply for a hearing services voucher
  • process a return voucher with client consent
  • view and manage client details
  • submit a request to transfer a client from another service provider with client consent
  • manage their own site location details, which also updates the interactive local hearing services provider directory
  • submit manual claims.

Getting set up

Managing your account

Managing client records

Managing claims

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