The government is now operating in accordance with the Guidance on Caretaker Conventions, pending the outcome of the 2025 federal election.

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Star Ratings for residential aged care

Star Ratings can help older people in Australia and their representatives make more informed choices about their aged care. We have developed a Star Ratings system for residential aged care across Australia.

Learn about Star Ratings

Read about Star Ratings and how it helps improve aged care homes.

How Star Ratings works

Learn about the 4 sub-categories and how to use them to compare aged care homes.

Quality improvement guidance

Find resources and practical advice for providers to improve their care quality.

Have your say

We are seeking views on Star Ratings. Find out how you can get involved.

View all Star Ratings information

See providers' Star Ratings

Use the ‘Find a provider’ tool to search for aged care homes and see their Star Ratings overall and across 4 sub-categories – Residents' Experience, Compliance, Staffing and Quality Measures. 

Stay up to date

Subscribe to our aged care newsletters and mailing lists

Sign up to receive regular updates on aged care programs and initiatives including open consultations, resources, training, webinars and more.

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Contact

If you are an older person, family member or carer who would like to speak with someone about Star Ratings, call the My Aged Care Contact Centre on 1800 200 422 from 8am to 8pm Monday to Friday and 10am to 2pm Saturday.

If you are a residential aged care provider in need of assistance, contact the My Aged Care Service Provider and Assessor Helpline on 1800 836 799 from 8am to 8pm Monday to Friday and 10am to 2pm Saturday.

My Aged Care

Resources

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