About the initiative
RBTIS is an information sharing system that combines data from:
- the Department
- the Commission
- the Department of Social Services
- Services Australia.
Combined data includes:
- 24/7 Registered Nurse Reporting
- financial, prudential and Care Minutes
- complaints
- compliance
- provider and consumer information
- Quality Indicators
- Serious Incident Response Scheme (SIRS)
- Star Ratings.
It provides a series of integrated views of all aged care providers, services and de‑identified clients.
This includes residential, flexible and home care services.
Why it is important
Reviews into the quality of the aged care system in 2017 identified the need to improve the regulatory system.
The BTIS Project began in 2019 to deliver the tools needed to:
- strengthen regulatory processes
- better share and use information between the Department and the Commission
- use risk-based targeting.
These tools can help the Commission to identify aged care providers and services at a greater risk of failing to provide quality care.
Goals
This system will help the community, industry, and government. We are building it:
- in line with government regulatory principles
- to set up a performance evaluation framework to monitor our progress against expected outcomes.
This system aims to:
- standardise quality information across the Department and the Commission
- help improve quality of care
- allow the Commission to proactively respond to serious risk of incidents before they occur.
Meeting our goals
Phases 1 and 4 of the project are now in place and in use. These included:
- the risk engine, which uses algorithms to calculate risk across providers
- detailed information sharing, which displays the integrated data sets through dashboards.
From 1 July 2024, the RBTIS program focuses on:
- sustaining, updating, and enhancing the system to incorporate legislative changes and policy reforms in line with the New Aged Care Act
- expanding the integrated information and intelligence functionality to the Department.