About residential aged care
Learn about residential aged care, why it’s important and how to become an approved provider.
Fees you can charge
Residents pay fees to help with the cost of their care, if they can afford it.
Manage services
All residential aged care providers must offer certain services to residents.
Funding for providers
To provide residential aged care, you need allocated places to get government subsidies and supplements.
My Aged Care
If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help. Visit the My Aged Care website to find information about how to access aged care services. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.
Latest resources
Latest resources
QI Program file upload template
This file upload template is for government-subsidised residential aged care providers to upload QI Program data through the provider portal for multiple services at a time. This template can also be used by a commercial benchmarking company to submit QI Program data on behalf of their clients.
Questions and answers: Changes to published care minutes targets and Star Ratings
This document provides answers to questions about changes to the published care minutes targets that may have impacted some approved providers of residential care services.
Questions and answers from the Mandatory Care Minutes webinar – 5 September 2023
Questions and answers from the Aged Care Funding Reforms Webinar held on 5 September 2023.
Questions and answers from the Residential Aged Care webinar – 16 May 2023
Questions and answers from Aged Care Funding Reforms Webinar #6, held on 16 May 2023.
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