Resources
2026 Residents’ Experience Survey communication toolkit
This toolkit provides materials to help residential aged care providers and consumer peak bodies communicate with residents, their families and carers about the Residents’ Experience Survey.
New Arrangements for Aged Care from 1 November 2025 – Residential Care
Residential aged care providers must give this fact sheet to current or prospective residents who are considering opting in to the 1 November 2025 fee arrangements. It explains how opting in works, and how it affects fees and accommodation costs.
Voluntary Monthly Care Statements guide
This document guides aged care providers on how to provide Monthly Care Statements to their residents.
Changes to Star Ratings – Compliance rating fact sheet
We are making changes to the way the Compliance rating for Star Ratings is calculated. This fact sheet explains how and when the changes will commence.
Higher Everyday Living Fee fact sheet
This fact sheet explains the Higher Everyday Living Fee (HELF) that will be introduced on 1 November 2025. It includes useful information on the new fee and the transition from previous arrangements for both providers and consumers.
Base interest rate (BIR) and maximum permissible interest rate (MPIR) for residential aged care
View the current and previous BIR and MPIR for residential aged care. Find out which rate to use to calculate accommodation payments and contributions and interest amounts.
COVID-19 outbreaks in Australian residential aged care homes – 19 December 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
COVID-19 – information for residential aged care providers – emergency leave
Unpredictable COVID-19 outbreaks are still occurring in aged care homes and the broader community, so emergency leave continues to be available for permanent aged care residents until 31 December 2026. This fact sheet explains COVID-19 emergency leave provisions to providers.
COVID-19 – information for permanent aged care residents – emergency leave
Unpredictable COVID-19 outbreaks are still occurring in aged care homes and the broader community, so emergency leave continues to be available for permanent aged care residents until 31 December 2026. This fact sheet explains COVID-19 emergency leave provisions for residents.
Approved providers with an exemption from the 24/7 registered nurse responsibility
This webpage lists approved providers with an exemption from the 24/7 registered nurse responsibility in residential aged care.
The new regulatory model Guidance for residential aged care providers
This guidance outlines the regulatory changes affecting residential aged care providers under the new Aged Care Act (new Act). The new Act introduced a new regulatory model when it commenced on 1 November 2025.
COVID-19 outbreaks in Australian residential aged care homes – 12 December 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Understanding fees for aged care homes – 1 November 2025 fee arrangements
This fact sheet outlines the fees you may be asked to pay for permanent residential care under the 1 November 2025 fee arrangements.
Understanding fees for residential respite care
This fact sheet outlines the fees you may be asked to pay for residential respite care.
Understanding fees for aged care homes – 1 July 2014 fee arrangements
This fact sheet outlines the fees you may be asked to pay for permanent residential care under 1 July 2014 fee arrangements.
COVID-19 outbreaks in Australian residential aged care homes – 5 December 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Electronic National Residential Medication Chart (eNRMC) – Key dates for eNRMC electronic prescribing transition
The Department of Health, Disability and Ageing and the Australian Digital Health Agency have worked closely with software vendors over the past 3 years to develop electronic prescribing capabilities and enhanced safety features within eNRMC systems.
Australian National Aged Care Classification (AN ACC) – Specialised status guide for residential aged care registered providers
The guide provides information to registered providers on the AN-ACC funding model in relation to specialised status.
Specialised Aboriginal and Torres strait Islander status registered provider application form
This form should be used by registered providers of residential care to apply for Specialised Aboriginal and Torres Strait Islander status for a service under the Australian National Aged Care Classification (AN ACC) funding model.
Specialised homeless status registered provider application form
This form should be used by registered providers of residential care to apply for Specialised Homeless status for a service under the Australian National Aged Care Classification (AN ACC) funding model.
Electronic National Residential Medication Charts (eNRMC) – Conformance status tracker
The Department of Health, Disability and Ageing and the Australian Digital Health Agency (Agency) are working with eNRMC software vendors to ensure conformant eNRMC systems with electronic prescribing capability are available during October 2025.
Electronic National Residential Medication Charts (eNRMC) – Transition to electronic prescribing and end of Transitional Arrangement
This document provides an overview of the revised timeframes for eNRMC systems to achieve electronic prescribing conformance and for aged care services to transition.
Long Form – Specialised status for residential aged care
This form should be used by residential aged care providers to collect information for specialised base care tariff applications.
PBS National Residential Medication Charts Repeal Instrument 2025
This instrument is the signed approval for repeal of the Instrument of Approval for PBS National Residential Medication Charts
COVID-19 outbreaks in Australian residential aged care homes – 28 November 2025
This weekly report provides a snapshot of data on the impact of COVID-19 in residential aged care facilities nationally in 2025. It includes data on the number of services impacted and number of staff and resident cases, as well as workforce, vaccine rollout, testing and PPE provided to services.
Date last updated: