Fact sheet
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Aged care regulatory and governance roles
This guide helps you understand aged care regulatory and governance responsibilities of the Department of Health, Disability and Ageing, and the Aged Care Quality and Safety Commission.
Consultation paper 2
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A new model for regulating aged care – Consultation paper 2 – Details of the proposed new model – Summary report
This report summarises stakeholder feedback received during public consultation related to Consultation Paper No. 2 Details of the proposed new model and the department’s response. -
A new model for regulating aged care – Consultation paper 2 – Details of the proposed new model – Full report
This second consultation paper outlines the details of the proposed approach to regulating aged care.
Consultation paper 1
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A new model for regulating aged care – Consultation paper 1 – Summary report
This paper provides a summary of the key issues contained in A new model for regulating aged care – consultation paper 1 – Full report -
A new model for regulating aged care – Consultation paper 1 – Full report
This paper opens consultation with stakeholders to inform a new model for regulating aged care.
Guidance
The new regulatory model – Guidance for NATSIFAC providers
This document provides guidance for NATSIFAC providers about the new regulatory model.
Concept paper
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Concepts for a new framework for regulating aged care – Plain English
This plain English concept paper outlines a new, improved approach to regulating aged care. -
Concepts for a new framework for regulating aged care
This concept paper outlines a new, improved approach to regulating aged care.
Frequently asked questions
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New aged care regulatory model: how it will work – Webinar Q&As
This document outlines the department’s responses to questions asked by providers at the New aged care regulatory model: how it will work webinar, held on 14 November 2024.
Webinars
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New aged care regulatory model: how it will work – Webinar
This webinar gave providers and workers an overview of the new aged care regulatory model, the new registration process and categories.
Videos
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Associated providers under the new Aged Care Act
On 1 November 2025, the new Aged Care Act starts and third-party providers and subcontractors will be known as associated providers. This video explores the roles of associated providers as they deliver services on behalf of registered providers. -
Statement of Rights and Code of Conduct under the new Aged Care Act
The new regulatory model under the new Aged Care Act puts older people at the centre of aged care. This video explains the Statement of Rights and Code of Conduct – to help providers prepare for the changes coming to aged care from 1 November 2025. -
Provider registration and the new regulatory model under the new Aged Care Act
This video explains the aged care provider registration process and other key features of the new regulatory model, which take effect when the new Aged Care Act starts on 1 November 2025. -
Provider registration preview – Video
In this video, Assistant Secretary Robert Day from the Department of Health and Aged Care’s Harmonisation and Regulatory Strategy Branch, provides guidance about the provider registration preview. The preview is part of the deeming process of aged care providers under the new Aged Care Act. -
Valerie Braithwaite on relational regulation – Video
Watch emeritus professor Valerie Braithwaite explain the importance of relational regulation in the new model for regulating aged care.
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