Learn about My Aged Care
Find out about My Aged Care – what it is, how it works and how to use it.
Set up access to the portals
Find out how to get set up to use the My Aged Care portals.
Log in to the assessor portal
Log in to the assessor portal to manage assessments.
Log in to the service provider portal
Log in to the service provider portal to manage service information.
My Aged Care
If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.
Visit the My Aged Care website to find information about how to access aged care services.
You can apply for an assessment online and search for local aged care providers that meet your needs.
You can also call 1800 200 422 Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.
Latest news
Latest news
Latest resources
Latest resources
My Aged Care provider Specialisation Verification – Aged care provider guidance manual
This manual will help Aged care providers submit a specialisation application and to learn how the Specialisation Verification assessment process works.
My Aged Care – Assessor Portal User Guide 10 – Delegate processes – ACAT
This guide helps Aged Care Assessment Teams (ACAT) delegates complete the decision process in the My Aged Care assessor portal.
Aged Care Assessor Application User Guide
This user guide gives assessors instructions on how to use the Aged Care Assessor Application.
My Aged Care – Assessor Portal User Guide 4 – Navigating and updating the client record – ACAT
This guide explains to Aged Care Assessment Teams (ACAT) how to find and update various details in My Aged Care client records, using the Assessor Portal.
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