About Medicare Urgent Care Clinics

Medicare Urgent Care Clinics (UCCs) are bulk billed, open extended business hours, and you don’t need an appointment or referral.

About the clinics

The Australian Government has worked closely with state and territory governments to develop Medicare UCCs Operational Guidance, which outlines the scope and minimum services to be offered at Medicare UCCs. 

Medicare UCCs are staffed by highly trained medical professionals and provide bulk billed urgent health care.

Medicare UCCs provide culturally safe, equitable and accessible care to all people, including vulnerable and young people.

You do not need an appointment or referral. You can walk in and wait to be seen. They are open for extended hours. For specific clinic opening hours, contact the clinic directly or visit their website once they are open.

58 Medicare UCCs have been established in existing general practice clinics, community health centres and Aboriginal Community Controlled Health Services across Australia.

Why they are important

Medicare UCCs help reduce pressure on our hospitals and emergency departments, allowing them to focus on higher urgency and life-threatening conditions. Medicare UCCs complement existing state run emergency diversion initiatives.

Who we work with

In the 2023–24 May Budget, the Australian Government announced $358.5 million over five years from 2022–23 to establish 58 Medicare UCCs. This builds on the 2022–23 October Budget measure.

We are working in partnership with state and territory governments, Primary Health Networks, and the health sector to ensure Medicare UCCs:

  • are integrated with other local health services
  • meet the needs of local communities.

58 Medicare UCCs were established in 2023.

Privacy and consent

We only collect your information when you consent to it. When visiting a Medicare UCC, you will be given a consent form asking for your consent to provide your data.

If you decide not to consent, you will still be treated at the Medicare UCC.

The consent form is available in English and 12 other languages.

Find out how we manage the personal information collected about you when you visit a Medicare UCC.

Connecting Medicare UCC providers to Medicare

Medicare UCCs operate in existing general practices, community health centres and Aboriginal Community Controlled Health Services. They have a strong connection to the local emergency department and the surrounding health ecosystem.

Services Australia is responsible for registrations to connect Medicare UCCs to Medicare.

To get connected, practice managers need to:

  • set up in the Organisation Register
  • add the Medicare UCC program to the relevant Organisation Site where the Medicare UCC will operate.

Providers also need to apply for a new Medicare UCC specific provider number to provide Medicare UCC services.

See the Services Australia’s Health Professional Education Resources webpage for information, task cards and contact points.


If you have questions about the Medicare UCC program, contact the Medicare UCC team through our online enquiry form.

If you are a practice manager or health professional and have questions about provider numbers or connecting your Medicare UCC with Medicare, visit the Services Australia website.

Date last updated:

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