Government Provider Management System (GPMS) – Managing your organisation

The Manage Your Organisation tile in the Government Provider Management System (GPMS) enables registered providers to view and maintain information about their organisation. This makes it easier for registered providers to interact with the us.

Functions

In the GPMS registered provider portal Manage Your Organisation tile. you can view and update:

  • provider details
  • residential care home details
  • branches details
  • responsible persons and contact details
  • associated provider arrangements.

Any variation or change in circumstance, must be made on the Aged Care Quality and Safety Commission website.

User roles

There are multiple user roles in the Manage Your Organisation tile. Users can be assigned multiple roles. Your organisation administrator can assign these roles.

  • Provider staff (registered provider) – Users with this role can:
    • view all details about their organisation and reported contacts
    • manage all contacts for their organisation.
  • Provider staff (home/branch) – Users with this role can:
    • view limited details about their organisation
    • access information about homes and branches they have been granted access to
    • manage contacts for homes and branches they have been granted access to.

Resources

To learn how to use the Manage Your Organisation tile, see the user guides, videos and fact sheets available on our general GPMS resources page. 

Stay connected

Contact

My Aged Care service provider and assessor helpline

This helpline provides technical support to registered providers of approved residential care homes, assessors and hospital staff using our reporting systems and portals.
Call from 8 am to 8 pm Monday to Friday or 10 am to 2 pm Saturday (option 4).

Aged Care Quality and Safety Commission

The Aged Care Quality and Safety Commission (ACQSC) protects and enhances the safety, health, wellbeing and quality of life of people receiving aged care.
Date last updated:

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