Contacts
Aged Care Quality and Safety Commission
Department of Health and Aged Care Portfolio Agency
The Aged Care Quality and Safety Commission (ACQSC) protects and enhances the safety, health, wellbeing and quality of life of people receiving aged care.
Commonwealth Home Support Programme contact
Department of Health and Aged Care
Contact us with general enquiries about the Commonwealth Home Support Programme.
Data Exchange helpdesk
Service
Contact the Data Exchange helpdesk between 8.30am and 5.30pm (AEDT) Monday to Friday for help with this system. Aged care providers for the Commonwealth Home Support Programme must use the Data Exchange to record their services and generate reports.
GrantConnect contact
Service
GrantConnect is the Australian Government's grants information system. It is a central source of information about current and forecast Australian Government grant opportunities, and grants that have been awarded.
Home Support Operations Branch contact
Department of Health and Aged Care
Contact the Home Support Operations Branch for information about the Commonwealth Home Support Programme (CHSP).
Australian Government Department of Health
National Aged Care Advocacy Program (NACAP) contact
Department of Health and Aged Care
Contact us if you have questions about NACAP or upcoming funding rounds.
Older Persons Advocacy Network (OPAN) contact
Service
Contact OPAN if you need advocacy support for government-subsidised aged care, or you’re a service provider seeking education about aged care rights and responsibilities. Call the number below to connect to the free advocacy service in your state or territory.
Sign language interpreting and captioning service for Deaf, Deafblind or hard of hearing older Australians
Service
Contact Deaf Connect if you are over 65 and want to book a free interpreter or captioning service.
Deaf Connect
SMS text
State Funding Arrangement Managers for the Commonwealth Home Support Programme
Organisation
Aged care service providers can contact state Funding Arrangement Managers with questions about the Commonwealth Home Support Programme.
NSW and ACT
Victoria
Queensland
Western Australia
South Australia
Northern Territory
Translating and Interpreting Service (TIS) National
Service
TIS National is for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.
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