Contact the Data Exchange helpdesk between 8.30am and 5.30pm (AEDT) Monday to Friday for help with this system. Aged care providers for the Commonwealth Home Support Programme must use the Data Exchange to record their services and generate reports.
Department of Health and Aged Care
Contact us if you have questions about NACAP or upcoming funding rounds.
Contact OPAN if you need advocacy support for government-subsidised aged care, or you’re a service provider seeking education about aged care rights and responsibilities. Call the number below to connect to the free advocacy service in your state or territory.
Sign language interpreting and captioning service for Deaf, Deafblind or hard of hearing older Australians
Contact Deaf Connect if you are over 65 and want to book a free interpreter or captioning service.
Aged care service providers can contact state Funding Arrangement Managers with questions about the Commonwealth Home Support Programme.
NSW and ACT
TIS National is for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.