Resource collection
Care minutes and 24/7 registered nurse responsibility resources
This page contains links to information and resources about care minutes and 24/7 registered nurse responsibilities for approved providers of residential aged care services.
Latest resources
Resources
2:39
Introduction to the Care Minutes Performance Statement – video
Training
This video explains the new audit requirements and how residential aged care providers can prepare.
Care Minutes Performance Statement – guidance for providers
Fact sheet
This resource outlines reporting requirements for residential aged care providers, including engaging an external auditor to review the new Care Minutes Performance Statement.
Care Minutes Performance Statement – template
Template
Residential aged care providers can use this template to prepare their Care Minutes Performance Statement. This will need to be externally audited before submitting it within the 2025–26 Aged Care Financial Report.
Care Minutes Performance Statement – audit report templates
Template
We have prepared audit report templates for auditors to apply in auditing Care Minutes Performance Statements for residential aged care providers. This includes an unmodified report, qualified opinion, adverse opinion and disclaimed opinion.
Audit requirements for Care Minutes Performance Statement – interim guidance for auditors
Guideline
The resource includes information to support auditors in performing assurance engagements over the Care Minutes Performance Statement. Updated guidance will be issued after the rules for the Aged Care Act 2024 are finalised.
17:33
Quarterly Financial Report (QFR) Residential Care Labour Costs & Hours Reporting Guidance – video
Presentation
This video focuses on assisting residential aged care providers to accurately report relevant labour costs and hours in the QFR.
Residential aged care financial reporting and care minutes funding update – Questions and answers
Fact sheet
Questions and answers from the residential aged care funding reform update webinar held on 1 May 2025.
Residential aged care financial reporting and care minutes funding update – Webinar slides
Presentation
Slides for the residential aged care financial reporting and care minutes funding update webinar.
Care minutes in aged care homes
Fact sheet
This fact sheet helps older persons, their families and carers understand the care minutes requirement for residential aged care.
Care minutes funding estimator
Template
This estimator will help non-specialised metropolitan residential aged care homes estimate how much care minutes supplement they could receive from April 2026 based on care minutes performance.
Changes coming to care minutes funding
Fact sheet
This fact sheet provides information for non-specialised metropolitan residential aged care providers on upcoming changes to care minutes funding.
Care minutes targets in residential aged care by service (financial year 2025-26)
Dataset
This document provides information on service-level care minutes targets in residential aged care for financial year 2024-25.
Care minutes and 24/7 registered nurse responsibilities – guides for residential aged care providers
Guideline
These guides provide information about the mandatory care minutes and 24/7 registered nurse responsibilities. Learn more about each responsibility, including delivery of care minutes and registered nurse coverage and reporting obligations.
Residential aged care funding reform update – Questions and answers
Fact sheet
Questions and answers from the residential aged care funding reform update webinar held on 18 September 2024.
Care time reporting assessments – Information for providers
Fact sheet
This fact sheets aims to support residential aged care providers and their understanding when it comes to a care time reporting assessments. It contains useful information, resources and contacts.
Service-level care minutes performance in residential aged care (from October to December 2024)
Dataset
This document provides information on service-level care minutes performance in residential aged care.
Provider-level care minutes performance (from October 2023)
Dataset
A dataset for provider-level care minutes performance in residential care for Q1 to Q4 2023–24.
Letter to aged care providers from the Minister for Aged Care about care minutes – 1 October 2024
Letter
This is an open letter from the Minister for Aged Care, Anika Wells, to residential aged care providers about their mandatory care minutes responsibility.
56:32
Residential aged care funding reform update – Webinar recording
Presentation
This webinar gave the residential aged care sector an update on funding, the care minutes responsibility, the 24/7 registered nurse responsibility, and care time reporting.
Care minutes target calculator
Procedure
Residential aged care providers must calculate and deliver care minutes targets for their services. This tool can help providers perform this calculation.
Quarterly Financial Report – Residential Care Labour Costs and Hours reporting – Frequently asked questions
Fact sheet
Quarterly Financial Report frequently asked questions for residential aged care providers to use as a guide when collating their labour costs and hours financial information.
24/7 RN coverage tool
Dataset
This Excel document aims to help aged care providers identify gaps in 24/7 RN coverage. It contains instructions on how to calculate gaps in coverage for the reported month.
Care minutes in residential aged care dashboard
Infographic
This dashboard provides users with high level information on care minutes in residential aged care.
Frequently Asked Questions – 24/7 registered nurse responsibility
Fact sheet
This document contains Frequently Asked Questions about the 24/7 registered nurse (RN) responsibility, including answers to questions from webinars hosted by the Department of Health and Aged Care on 15 March, 12 April and 1 June 2023 and the Aged Care Quality and Safety Commission on 18 April 2023.
Quarterly Financial Snapshot of the aged care sector – Quarter 2 2023–24 – October to December 2023
Report
This snapshot provides information on the financial performance of the Australian aged care sector from 1 October to 31 December 2023. It includes analysis of residential care and home care.
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