Booklets
Exploring aged care
The booklet is aimed at older people and their families and carers. It contains information about the changes to aged care and how these changes will improve aged care in Australia now and into the future.
Let’s change aged care together – Flyer
This flyer is for older people and their families and carers. It contains information about the changes to aged care and how people can get involved.
Fact sheets
Reform readiness for NATSIFAC providers – Webinar Q&A
This Q&A document covers questions and answers asked at the webinar Reform readiness for NATSIFAC providers. This document will help National Aboriginal and Torres Strait Islander Flexible Aged Care providers understand how the new Aged Care Act will impact them.
Commonwealth Home Support Programme (CHSP) provider update – May 2025
This fact sheet provides further information on the CHSP 2025-27 extension.
Commonwealth Home Support Programme (CHSP) – Frequently Asked Questions – 13 March 2025 Webinar
This fact sheet answers some frequently asked questions raised at the 13 March 2025 webinar about the current arrangements and changes to CHSP from 1 July 2025.
Older persons aged care advocacy and representative groups
Find a suitable advocate for your own situation.
Review of the remoteness classification system for aged care – fact sheet
This fact sheet explains the review of the remoteness classification system for aged care. It looks at the use of the Modified Monash Model (MMM) in aged care to support service delivery in regional, rural and remote locations.
In-home aged care program engagement calendar
We will undertake consultation in 2023 to inform the design of the new in-home aged care program. This calendar lets you know when these activities are happening.
Aged Care Quality Standards – Public Consultation
We are currently reviewing the Aged Care Quality Standards. This fact sheet provides an overview of the review and the public consultation occurring from 17 October to 25 November 2022.
Independent evaluation of the Aged Care Quality Standards – Summary (January 2022)
An overview of the independent evaluation of the Aged Care Quality Standards report by KPMG in January 2022.
Webinars
02:19
My choice and my decisions – Aged Care Quality Standards
This video explains how older people are empowered to make their own decisions, and if they want to, seek guidance from registered supporters, OPAN and others. It also highlights how aged care providers must listen to their needs and concerns.
05:25
I am the centre of my Aged Care – Aged Care Quality Standards
This video explains how the standards provide protections and rights for older people, empowers them to make their own choices and decisions and makes them feel safe and comfortable, where they live.
58:10
Commonwealth Home Support Programme (CHSP) – Sector readiness – Webinar recording
This webinar was for Commonwealth Home Support Programme providers. It included information about changes to the CHSP from 1 July 2025.
Webinar 9: Aged Care Reforms – Impacts on the Multi-Purpose Service (MPS) program and providers
The ninth webinar in the series provides updates on the aged care context and the MPS reforms, place allocations and aged care services under the new Act and an update on the development of a new MPSP funding model (IHACPA’s role).
56:34
Webinar 9: Multi-Purpose Service – Aged Care Reforms: Impacts on the MPSP and providers – webinar recording
This webinar was held on 27 May 2025 and provides instructions on MPSP reforms, place allocation and aged care services in the home or community under the new Act, and updates on the development of a new MPSP funding model – IHACPA’s role.
Webinar 8: Multi-Purpose Service – Aged Care Reforms: Impacts on the MPSP and providers
The eighth webinar in the series provides instructions on the regulation of providers delivering services under the MPSP and the new Aged Care Act, supported decision-making, and draft rules out for consultation (Tranche 4b).
46:18
Residential aged care financial reporting and care minutes funding update – Webinar recording
This webinar was for residential aged care providers about upcoming changes to care minutes funding and financial reporting.
0059:05
New Regulatory Framework – Provider Obligations webinar – video
A video recording of the New Regulatory Framework – Provider Obligations webinar.
Commonwealth Home Support Programme (CHSP) – Sector readiness – Webinar
This webinar was for Commonwealth Home Support Programme providers. It included information about changes to the CHSP from 1 July 2025.
New aged care regulatory model – provider obligations and rules – Webinar
This webinar was for aged care providers. It covered rules and provider obligations under the new regulatory model.
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