Booklets
Exploring aged care
The booklet is aimed at older people and their families and carers. It contains information about the changes to aged care and how these changes will improve aged care in Australia now and into the future.
Let’s change aged care together – Flyer
This flyer is for older people and their families and carers. It contains information about the changes to aged care and how people can get involved.
Fact sheets
Reform readiness for NATSIFAC providers – Webinar Q&A
This Q&A document covers questions and answers asked at the webinar Reform readiness for NATSIFAC providers. This document will help National Aboriginal and Torres Strait Islander Flexible Aged Care providers understand how the new Aged Care Act will impact them.
Commonwealth Home Support Programme (CHSP) provider update – May 2025
This fact sheet provides further information on the CHSP 2025-27 extension.
Commonwealth Home Support Programme (CHSP) – Frequently Asked Questions – 13 March 2025 Webinar
This fact sheet answers some frequently asked questions raised at the 13 March 2025 webinar about the current arrangements and changes to CHSP from 1 July 2025.
Older persons aged care advocacy and representative groups
Find a suitable advocate for your own situation.
Review of the remoteness classification system for aged care – fact sheet
This fact sheet explains the review of the remoteness classification system for aged care. It looks at the use of the Modified Monash Model (MMM) in aged care to support service delivery in regional, rural and remote locations.
In-home aged care program engagement calendar
We will undertake consultation in 2023 to inform the design of the new in-home aged care program. This calendar lets you know when these activities are happening.
Aged Care Quality Standards – Public Consultation
We are currently reviewing the Aged Care Quality Standards. This fact sheet provides an overview of the review and the public consultation occurring from 17 October to 25 November 2022.
Independent evaluation of the Aged Care Quality Standards – Summary (January 2022)
An overview of the independent evaluation of the Aged Care Quality Standards report by KPMG in January 2022.
Webinars
A new chapter for aged care from 1 November 2025 – Webinar
This webinar supported aged care providers to manage the transition to the new Aged Care Act, Support at Home program, new regulatory model and strengthened Aged Care Quality Standards.
Webinar 10: Aged Care Reforms – Impacts on the Multi-Purpose Service (MPS) program and providers
The tenth webinar in the series provides information on MPSP reform updates, amendment bills and rules, and preparation for the new Aged Care Act from 1 November 2025.
54:43
Webinar 10: Aged Care Reforms – Impacts on the MPS program & providers – webinar recording
The tenth webinar in the series provides information on MPSP reform updates, amendment bills and rules, and preparation for the new Aged Care Act from 1 November 2025.
Aged Care Provider Requirements Search tool – Webinar
This webinar will introduce the Aged Care Provider Requirements Search tool. The tool has been designed to help providers understand the rules, obligations and other requirements which will apply to them under the new Aged Care Act, which starts on 1 November 2025.
04:22
New Aged Care Act (Auslan)
This animation explains how the new Aged Care Act comes together. Key changes include enhanced rights and protections for older people, stronger rules and regulations for providers , higher quality care, easier access and entry to services , greater choice and transparency and a stronger workforce.
04:22
New Aged Care Act
This animation explains how the new Aged Care Act comes together. Key changes include enhanced rights and protections for older people, stronger rules and regulations for providers, higher quality care, easier access and entry to services, greater choice and transparency and a stronger workforce.
00:55
Support at Home starts 1 November
This video explains how the start date of the new Support at Home program has been briefly deferred to 1 November 2025, and what the change means for you.
00:53
New Aged Care Act starts 1 November
This video explains how the start date of the new Aged Care Act has been briefly deferred to 1 November 2025, and what the change means for you.
01:23
My protections – Aged Care Quality Standards
This video explains how older people make decisions about their care plans, have their preferences respected, and should feel safe and comfortable where they live.
02:38
My dignity and diversity – Aged Care Quality Standards
This video explains how aged care providers must consider the individual needs of older people such as their culture, beliefs, sexual orientation and privacy.
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