Booklets
Working in aged care – A guide for workers about the new Aged Care Act
This booklet provides an overview of the aged care reforms and the changes that will directly impact workers. It contains various resources to support workers to provide safe, quality care for older people.
Exploring aged care
The booklet is aimed at older people and their families and carers. It contains information about the changes to aged care and how these changes will improve aged care in Australia now and into the future.
Let’s change aged care together – Flyer
This flyer is for older people and their families and carers. It contains information about the changes to aged care and how people can get involved.
Aged care reforms – A guide for providers and the sector
This booklet gives providers of in-home aged care and residential aged care an overview of what reforms will impact them, as well as how they can access support and have their say about the reforms.
Fact sheets
Reform readiness for NATSIFAC providers – Webinar Q&A
This Q&A document covers questions and answers asked at the webinar Reform readiness for NATSIFAC providers. This document will help National Aboriginal and Torres Strait Islander Flexible Aged Care providers understand how the new Aged Care Act will impact them.
Improving allied health care in residential aged care
We are developing a practical, user-friendly assessment tool to identify the allied health needs of residents in aged care homes.
Commonwealth Home Support Programme (CHSP) – Frequently Asked Questions – 13 March 2025 Webinar
This fact sheet answers some frequently asked questions raised at the 13 March 2025 webinar about the current arrangements and changes to CHSP from 1 July 2025.
Commonwealth Home Support Programme (CHSP) provider update – May 2025
This fact sheet provides further information on the CHSP 2025-27 extension.
List of Elder Care Support Providers
A list of current providers delivering the Elder Care Support program.
Older persons aged care advocacy and representative groups
Find a suitable advocate for your own situation.
Review of the remoteness classification system for aged care – fact sheet
This fact sheet explains the review of the remoteness classification system for aged care. It looks at the use of the Modified Monash Model (MMM) in aged care to support service delivery in regional, rural and remote locations.
Aged Care Council of Elders – Council member profiles
Read the Council of Elders profiles to find out more about each of the members including their background, lived experiences and why ageing well and aged care are important to them.
Workforce initiatives
This fact sheet is a summary of some of the workforce initiatives available to support aged care providers.
In-home aged care program engagement calendar
We will undertake consultation in 2023 to inform the design of the new in-home aged care program. This calendar lets you know when these activities are happening.
Webinars
00:59:23
Residential care fees and means testing – Webinar recording
This video is a recording of the webinar that gave aged care providers and older people, families and carers an overview of how residential care fees are changing under the Aged Care Act from 1 July 2025.
Reform readiness for NATSIFAC providers – Webinar
This webinar helped National Aboriginal and Torres Strait Islander Flexible Aged Care providers understand how the new Aged Care Act will impact them. Topics included new worker screening requirements, the single assessment system and what the new Act means for providers.
Residential care fees and means testing – Webinar
This webinar gave aged care providers and older people, families and carers an overview of how residential care fees are changing under the Aged Care Act from 1 July 2025.
New aged care regulatory model – Questions and answers – Webinar
The new aged care regulatory model comes into effect with the new Aged Care Act from 1 November 2025. This webinar was an opportunity for providers to engage directly with the department to understand how the new regulatory model works , via a Q&A session with the panel.
59:20
Introduction of 3 new staffing quality indicators – Webinar recording
This webinar recording gave residential aged care providers and aged care workers an understanding of upcoming changes to the National Aged Care Mandatory Quality Indicator Program (QI Program).
57:07
Home Care Packages (HCP) Program Assurance Review on excluded items – Webinar
Home Care Package providers and interested stakeholders heard about the key learnings and outcomes of the latest HCP Program assurance review on excluded items.
59:27:00
New aged care regulatory model: how it will work – Video
This video is a recording of a webinar that gave providers and workers an overview of the new aged care regulatory model, the new registration process and categories.
52:06
Stage 3 Aged Care Wage Rise Implementation Considerations for Providers – Webinar recording
View the webinar recording from the Stage 3 Aged Care Wage Rise Implementation Considerations for Providers webinar held on 18 November 2024.
Home Care Packages (HCP) Program Assurance Review on excluded items – Webinar
Home Care Package providers and interested stakeholders heard about the key learnings and outcomes of the latest HCP Program assurance review on excluded items.
Introduction of 3 new staffing quality indicators – Webinar
The webinar gave residential aged care providers and aged care workers an understanding of upcoming changes to the National Aged Care Mandatory Quality Indicator Program (QI Program). It covered 3 new staffing quality indicators focused on enrolled nursing, allied health, and lifestyle officers.
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