Booklets
Working in aged care – A guide for workers about the new Aged Care Act
This booklet provides an overview of the aged care reforms and the changes that will directly impact workers. It contains various resources to support workers to provide safe, quality care for older people.
Exploring aged care
The booklet is aimed at older people and their families and carers. It contains information about the changes to aged care and how these changes will improve aged care in Australia now and into the future.
Let’s change aged care together – Flyer
This flyer is for older people and their families and carers. It contains information about the changes to aged care and how people can get involved.
Aged care reforms – A guide for providers and the sector
This booklet gives providers of in-home aged care and residential aged care an overview of what reforms will impact them, as well as how they can access support and have their say about the reforms.
Fact sheets
Improving allied health care in residential aged care
We are developing a practical, user-friendly assessment tool to identify the allied health needs of residents in aged care homes.
Reform readiness for NATSIFAC providers – Webinar Q&A
This Q&A document covers questions and answers asked at the webinar Reform readiness for NATSIFAC providers. This document will help National Aboriginal and Torres Strait Islander Flexible Aged Care providers understand how the new Aged Care Act will impact them.
Commonwealth Home Support Programme (CHSP) – Frequently Asked Questions – 13 March 2025 Webinar
This fact sheet answers some frequently asked questions raised at the 13 March 2025 webinar about the current arrangements and changes to CHSP from 1 July 2025.
Commonwealth Home Support Programme (CHSP) provider update – May 2025
This fact sheet provides further information on the CHSP 2025-27 extension.
List of Elder Care Support Providers
A list of current providers delivering the Elder Care Support program.
Older persons aged care advocacy and representative groups
Find a suitable advocate for your own situation.
Review of the remoteness classification system for aged care – fact sheet
This fact sheet explains the review of the remoteness classification system for aged care. It looks at the use of the Modified Monash Model (MMM) in aged care to support service delivery in regional, rural and remote locations.
Aged Care Council of Elders – Council member profiles
Read the Council of Elders profiles to find out more about each of the members including their background, lived experiences and why ageing well and aged care are important to them.
Workforce initiatives
This fact sheet is a summary of some of the workforce initiatives available to support aged care providers.
In-home aged care program engagement calendar
We will undertake consultation in 2023 to inform the design of the new in-home aged care program. This calendar lets you know when these activities are happening.
Webinars
Aged Care Provider Requirements Search tool – Webinar
This webinar will introduce the Aged Care Provider Requirements Search tool. The tool has been designed to help providers understand the rules, obligations and other requirements which will apply to them under the new Aged Care Act, which starts on 1 November 2025.
04:22
New Aged Care Act (Auslan)
This animation explains how the new Aged Care Act comes together. Key changes include enhanced rights and protections for older people, stronger rules and regulations for providers , higher quality care, easier access and entry to services , greater choice and transparency and a stronger workforce.
04:22
New Aged Care Act
This animation explains how the new Aged Care Act comes together. Key changes include enhanced rights and protections for older people, stronger rules and regulations for providers, higher quality care, easier access and entry to services, greater choice and transparency and a stronger workforce.
00:55
Support at Home starts 1 November
This video explains how the start date of the new Support at Home program has been briefly deferred to 1 November 2025, and what the change means for you.
00:53
New Aged Care Act starts 1 November
This video explains how the start date of the new Aged Care Act has been briefly deferred to 1 November 2025, and what the change means for you.
01:23
My protections – Aged Care Quality Standards
This video explains how Aged Care Quality Standards have been strengthened to support older people to make decisions about their care plans, have their choices respected, and how they should feel safe and comfortable where they live.
02:38
My dignity and diversity – Aged Care Quality Standards
This video explains how Aged Care Quality Standards have been strengthened to support older people to feel safe and respected by the people who care for them.
02:19
My choice and decisions – Aged Care Quality Standards
This video explains how Aged Care Quality Standards have been strengthened to empower older people to make their own choices and decisions.
05:25
I am the centre of my Aged Care – Aged Care Quality Standards
This video explains how Aged Care Quality Standards have been strengthened to provide more protections and rights for older people.
58:10
Commonwealth Home Support Programme (CHSP) – Sector readiness – Webinar recording
This webinar was for Commonwealth Home Support Programme providers. It included information about changes to the CHSP from 1 July 2025.
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