These learning modules will help you better understand the changes introduced in the new Aged Care Act and what they mean for you.
Module 1: Understanding and adapting to the Aged Care Act 2024
This module gives you a clear overview of the key changes introduced by the new Aged Care Act 1 November 2025.
Duration: This course will take approximately 30 minutes to complete in its entirety.
In this learning module you will learn about:
- understanding the Aged Care Act 2024
- addressing ageism and leading with respect
- embedding the Statement of Rights and Principles into practice
- navigating registration, funding and service models
- Quality Standards and assurance
- ethical governance and accountability
- leading change across your organisation.
You can access this eLearning module on Alis, the Aged Care Quality and Safety Commission’s online education platform.
To learn more about Alis, how to register for an account and how to upload learning content to your own organisation’s learning management system, visit the Alis webpage.
Module 2: Aligning to changes – implementing the Aged Care Act 2024
This module supports you to understand and align with the upcoming requirements of the new Aged Care Act. It covers key changes to operations, workforce practices, systems and processes, and explains what needs to be in place by the implementation dates.
Duration: This course will take approximately 30 minutes to complete in its entirety.
In this learning module you will learn about:
- rights-based care and operational responsibility
- culturally safe practice in service design
- supported decision-making, registered supporters and your role
- provider registration
- the Aged Care Quality Standards
- compliance and the regulatory model
- digital systems and regulatory ICT
- residential and in-home aged care reforms and program readiness
- NATSIFACP and MPSP reforms and program readiness
- conducting an organisational impact assessment
- complaints handling and whistleblower protections.
You can access this eLearning module on Alis, the Aged Care Quality and Safety Commission’s online education platform.
Module 3: Embedding best practice in organisational systems and leadership
This module will be published in September 2025.
This module helps you embed the new requirements into your practice. It provides practical guidance on integrating changes into policies, procedures and staff routines to support consistent, high-quality care under the new system.
Module 4: Reflecting and adjusting
This module will be published mid-December 2025.
This module will explore challenges and solutions to move beyond the reform changes into sustainable delivery.
Other learning resources
Support at Home
Learning Package 1 – Program Overview
The Program Overview training module introduces Support at Home and explains how it will operate. This includes fundamental concepts and processes that underpin Support at Home.
Learning Package 2 - Delivering Services Modules
This training includes a set of modules, which offer more detailed guidance across four topic areas:
- Module 1: Assessment process and service delivery explores how aged care assessments and provider obligations work. It also provides information on the Support at Home Service List and funding classifications.
- Module 2: Service agreement, care plan and budget planning covers how service agreements, care plans and participant budgets are developed. It also outlines the principles involved in care management and self-management options. Content relating to participant budget and contributions, care management and self-management will also be of interest for operation managers.
- Module 3: Short-term pathways provides detail around the Assistive Technology and Home Modifications (AT-HM) scheme, Restorative Care Pathway and End-of-Life Pathway.
- Module 4: Claiming and payment arrangements explains the claiming process, claiming timeframes, and how claims are processed and resolved.
Government Provider Management System (GPMS)
Government Provider Management System – Logging into GPMS
This video shows you how to log in to the GPMS.
Government Provider Management System resources
User guides, quick reference guides, videos and other resources about the GPMS.
Aged Care Provider Portal (ACPP)
The ACPP is a secure place to access online services. For more information on how to use the portal, visit Services Australia website.
Aged Care Quality and Safety Commission’s online learning – Alis
Alis, the Aged Care Quality and Safety Commission’s online education platform, contains learning content about a range of topics, including the strengthened Aged Care Quality Standards and the Commission’s audit process.
Access to Alis is free for Australian Government-funded aged care providers and their employees.