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Head to Health Clinics
Our work16 June 2025 - Head to Health Clinics have been established to support Victorians during the COVID-19 pandemic. All Victorians can access the free Head to Health services by attending in-person at a clinic near them or by calling 1800 595 212 to talk a mental health professional about their needs.
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Scam alert
News and media7 October 2022 - We have been notified of a new phone scam that is targeting members of the Australian public. If you receive a call from someone claiming to be us, do not provide your personal details.
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Quarterly Financial Report – data definitions – Q3 2025-26
Resources › PublicationsQuarterly Financial Report data definitions for aged care providers to refer to when completing their QFR submissions each quarter.
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Telehealth
Topics › Health technologies and digital health › About health technologies and digital health8 April 2025 - Telehealth allows you to consult a healthcare provider by phone or a video call. Telehealth was expanded in March 2020 to ensure the safety of patients and healthcare providers during the COVID-19 pandemic. Many of these services have now been retained permanently.
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Chapter summaries
Guide to Aged Care Law › Overview25 September 2025 - These are summaries of the key points of each chapter of the Aged Care Act 2024. Each chapter of the Guide explains the corresponding chapter in the Act.
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The Australian health system
Topics › About the department21 January 2026 - Australia’s health system is one of the best in the world, providing safe and affordable health care for all Australians. It is jointly run by all levels of Australian government – federal, state and territory, and local.
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COVID-19 resources for health professionals, including aged care providers, pathology providers and health care managers
Resources › Collections27 October 2025 - A collection of resources for health professionals, including aged care providers, pathology providers and health care managers, about coronavirus (COVID-19).
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Home Care Packages Program Data Reports
Resources › Publications18 July 2025 - These quarterly reports provide an update on the operation of the Home Care Packages Program. They include statistics on assessment, approvals, services, people waiting for services, wait times and maximum exit amounts.
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Budget 2022–23
Resources › Collections4 August 2025 - Fact sheets and other health, aged care and sport information from the 2022–23 Budget.
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Palliative care
Topics20 December 2023 - Palliative care helps people live as fully and as comfortably as possible with a life-limiting illness. Palliative care is for people of any age. It can be provided in your home, a hospital, a hospice or an aged care (nursing) home. Find out how to get the best care for you and your loved ones.