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Governance of the Support at Home program
Our work › Support at Home program › About the Support at Home program31 October 2025 - Various organisations work together to manage and monitor the Support at Home program. They ensure registered providers meet their legal responsibilities and deliver safe, person-centred services.
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Changes in financial reporting from 1 November 2025 – Webinar
Resources › Webinars1 October 2025 - This webinar provided an overview of changes to financial reporting under the new Aged Care Act from 1 November 2025 for residential and Support at Home providers.
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Digital Transformation Tech Talk – 19 February 2025
Resources › Webinars10 June 2025 - In our first webinar for 2025, Services Australia presented on Support at Home integrations, Uniting showed how AI is supporting their care services, and our CDIO spoke about the planned digital roadmap in preparation for new Aged Care Act on 1 July.
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Funding classifications for Support at Home
Our work › Support at Home program › Funding for Support at Home18 December 2025 - Each Support at Home participant receives set funding to meet their assessed needs. You can use this, alongside other funding sources, to provide tailored services. A participant may receive interim funding for a period of time under certain circumstances.
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Individualised budgets for Support at Home participants
Our work › Support at Home program › Managing Support at Home services31 October 2025 - An individualised budget sets out the funds available to a participant and how you will spend the funds to provide services. Find out how to prepare an individualised budget and when you need to review it.
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Support at Home participant contributions
Our work › Support at Home program › Charging for Support at Home services6 November 2025 - Most Support at Home participants will need to contribute to the cost of independence and everyday living services. This contribution will depend on their individual circumstances. They will not contribute to the cost of clinical supports, such as nursing care.
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Support at Home program
Our work16 January 2026 - We are reforming in-home aged care. The new Support at Home program replaced the Home Care Packages Program and Short-Term Restorative Care Programme on 1 November 2025. The Commonwealth Home Support Program will transition to the new program no earlier than 1 July 2027.
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24/7 registered nurse requirement
Our work › Care minutes and 24/7 registered nurses in residential aged care17 November 2025 - At least one registered nurse (RN) must be onsite and on duty at all times at each approved residential care home. This is called the 24/7 RN requirement.
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Australian National Aged Care Classification resources
Our work › Australian National Aged Care Classification funding model18 November 2025 - Find resources about the new Australian National Aged Care Classification (AN-ACC).
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Basic daily fee for residential aged care
Our work › Residential aged care › Charging for residential aged care9 October 2025 - Every resident pays a basic daily fee to contribute to the costs of their daily living. Different rates apply depending on which fee arrangements they are on.