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Residential aged care funding reform
Topics › Aged care › Aged care reforms and reviews12 September 2025 - On 1 October 2022, the Australian National Aged Care Classification (AN-ACC) residential care funding model replaced the Aged Care Funding Instrument (ACFI).
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Governance of the Home Care Packages Program
Our work › Home Care Packages Program › About the Home Care Packages Program4 June 2025 - Three government agencies develop, manage, and monitor the Home Care Packages Program to ensure all approved providers meet their responsibilities, administer the program correctly and deliver services safely.
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Changing Home Care Package provider
Our work › Home Care Packages Program › Exiting care recipients from your Home Care Package service4 June 2025 - A care recipient can change their Home Care Package provider for any reason. Find out the required steps for the care recipient, and the current and new provider.
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Delivering Home Care Packages Program services
Our work › Home Care Packages Program4 June 2025 - As an approved provider, you deliver Home Care Package services directly to your care recipient or through a third-party organisations. Find out what services you can deliver and what you need to do.
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Managing fees and accommodation costs for residential aged care
Our work › Residential aged care › Managing residential aged care services13 August 2025 - Collecting, reviewing and managing fees is part of managing a residential aged care home. If a resident entered care before 1 July 2014, there are different fee rules.
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Reporting for Home Care Packages
Our work › Home Care Packages Program › Responsibilities of Home Care Package providers4 June 2025 - As an approved provider of Home Care Packages, you must keep various records, including on care recipients, incidents, staff and volunteers. You must also regularly review your prices, and report financial information and serious incidents.
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Charging for package management for Home Care Packages
Our work › Home Care Packages Program › Package management for Home Care Packages1 July 2025 - Package management charges must be reasonable and justifiable. They are capped at 15% of the Home Care Package level. The department monitors pricing changes to ensure that providers are meeting requirements. Find out how to charge and comply with price caps.
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About residential aged care
Our work › Residential aged care13 August 2025 - Residential aged care is for older people who can no longer live independently at home. We fund residential aged care to make it more affordable and accessible. Learn about residential aged care, why it’s important and how to become an approved provider.
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Residential aged care fee scenarios
Our work › Residential aged care › Charging for residential aged care25 September 2025 - A resident’s fees will depend on the outcome of their means assessment and their negotiations with their aged care provider. See examples to better understand how Services Australia calculates fees and how the means assessment works for people entering residential care from 1 July 2014.
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Accommodation payments and contributions for residential aged care
Our work › Residential aged care › Charging for residential aged care18 August 2025 - Residents in permanent care may have to make an accommodation payment or contribution. You must work out the correct amount of payment or contribution to charge based on the agreed room price, Services Australia advice, and the payment method your resident chooses.