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My Aged Care – Service and Support Portal resources
Resources › Collections17 November 2025 - These resources will help approved aged care service providers to use the My Aged Care Service and Support Portal. They include fact sheets, guidelines, quick reference guides and videos.
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Support at Home service list
Resources › Publications7 October 2025 - Support at Home includes a defined service list. The service list provides guidance on the services for which Support at Home funding can be used.
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Prevention of sexually transmissible infections
Make STI testing your Beforeplay4 November 2025 - There are many ways to keep you and your partner safe from contracting or passing on STIs. It is important to practise these behaviours in combination with each other to give yourself the best protection.
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List of Elder Care Support Providers
Resources › Publications26 August 2025 - A list of current providers delivering the Elder Care Support program.
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Health Products Portal support
Contacts17 June 2025 - Contact us if you need help with the Health Products Portal, or have a suggestion for improvement.
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New Support at Home pricing guidance
News and media3 November 2025 - New guidance is available for in-home aged care providers to help set their own prices for the first year of the new Support at Home program.
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Services Australia – PRODA support
Contacts17 June 2025 - Contact PRODA support for questions about Provider Digital Access. Service hours are Monday to Friday between 8 am and 5 pm.
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Let’s join the thousands quitting vapes
19 January 2025 - Find out how vapes can affect you and get support to help you cut back or quit.
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Responsibilities of Support at Home providers
Our work › Support at Home program31 October 2025 - This section outlines your responsibilities as a registered provider when delivering Support at Home services to comply with aged care legislation.
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DSOA Funding Arrangement Manager contacts
Contacts13 June 2025 - Disability Support for Older Australians (DSOA) grant recipients (DSOA service coordinators) can contact their state or territory Funding Arrangement Manager (FAM) to discuss contract variations.