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Support at Home letters – Frequently asked questions for providers
Resources › Publications13 May 2025 - This resource answers some frequently asked questions from providers about preparing for the new Support at Home program. Letters and a checklist have been mailed to Home Care Package care recipients.
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Two new resources are now available to help providers transition to Support at Home
News and media20 February 2025 - The Support at Home Program Provider Transition Guide and the Support at Home Claims and Payments Business Rules Guidance are now available to help providers transition to Support at Home
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DoctorConnect
Our work25 August 2023 - DoctorConnect provides information to international medical graduates and their employers. It aims to help international medical graduates understand the steps required to work as a doctor in Australia, where they can work and restrictions on billing patients under Medicare.
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National Redress Scheme
Contacts19 January 2026 - The National Redress Scheme helps people who have experienced institutional child sexual abuse. You can contact them from Monday to Friday between 8 am to 5 pm (AEDT) for support or to access counselling, gain a direct personal response and receive a Redress payment.
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About the COAG Section 19(2) Exemptions Initiative
Our work › COAG Section 19(2) Exemptions Initiative – Improving Access to Primary Care in Rural and Remote Areas30 June 2025 - The initiative allows states and the Northern Territory to bulk bill primary care services in rural and remote areas. Find out how we define rural and remote areas, what health facilities are eligible, and how funding must be used.
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Organ and tissue donation
Topics15 July 2025 - Donating organs and tissue can save people’s lives. Depending on the organ or tissue, you can donate while you’re alive or after death. Find out what we’re doing to support donors and people waiting for transplants.
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Quit Centre
Contacts3 June 2025 - The National Best Practice Support Service for Nicotine and Smoking Cessation (Quit Centre) provides health professionals with the latest information on smoking and vaping cessation. It includes training, resources and tools.
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Integrated Team Care program
Our work7 November 2025 - This program supports Aboriginal and Torres Strait Islander people who live with complex chronic conditions. It often provides one-on-one support to help people manage their conditions and get the health care they need. It also helps health services provide culturally appropriate care.
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Round 2 – Flexible Approach to Training in Expanded Settings (FATES)
Our work › Flexible Approach to Training in Expanded Settings (FATES) › Projects funded through FATES29 October 2025 - See the projects funded through round 2 of the FATES program.
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Royal Flying Doctor Service program
Our work6 June 2025 - The Royal Flying Doctor Service (RFDS) provides free emergency aeromedical evacuations and healthcare services for people living in rural and remote communities. This is often where no other health services are available. We have funded the RFDS since the 1930s.