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Hearing Services Program reconsideration and appeals form
Resources › Publications10 August 2025 - Use this form to request a reconsideration of a decision we have made, such as finding you ineligible.
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Auslan interpreter booking flow-chart for primary care providers
Resources › Publications23 December 2025 - These flowcharts are designed to help primary care providers identify whether and how they should book an Auslan interpreter.
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Specialised homeless status registered provider application form
Resources › Publications30 November 2025 - This form should be used by registered providers of residential care to apply for Specialised Homeless status for a service under the Australian National Aged Care Classification (AN ACC) funding model.
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COVID-19 vaccine rollout update – 11 July 2025
Resources › Publications11 July 2025 - This presentation, delivered on 11 July 2025, contains an update to Australia's COVID-19 vaccine rollout.
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COVID-19 vaccination – Disability provider alert 29 June 2021
Resources › Publications11 June 2025 - This alert contains updates for disability service providers about the COVID-19 vaccination rollout.
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COVID-19 vaccination – Disability provider alert 18 June 2021
Resources › Publications11 June 2025 - This alert contains updates for disability service providers about the COVID-19 vaccination rollout, and accompanying social media tiles.
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COVID-19 vaccination – Disability provider alert 2 March 2021
Resources › Publications11 June 2025 - This alert contains regular updates for disability service providers about the COVID-19 vaccination rollout.
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Privacy notice for reporting an aged care whistleblower disclosure
Using our websites › Website privacy policy31 October 2025 - Find out how we manage personal information collected when you submit an aged care whistleblower disclosure.
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COVID-19 – information for residential aged care providers – emergency leave
Resources › Publications19 December 2025 - Unpredictable COVID-19 outbreaks are still occurring in aged care homes and the broader community, so emergency leave continues to be available for permanent aged care residents until 31 December 2026. This fact sheet explains COVID-19 emergency leave provisions to providers.
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Hearing Services Program provider claims review guide
Resources › Publications11 June 2025 - This guide will help Hearing Services Program providers to understand the claims review process.