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Become a second-tier default benefits eligible hospital
Topics › Private health insurance › Operating rules for private health insurers and providers1 August 2025 - Insurers pay second-tier default benefits for private hospital treatment if they do not have an agreement with the hospital and the hospital is second-tier default benefits eligible. Hospitals must apply to be assessed and found eligible.
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Transcript – Reforming in-home aged care and regulation update
Resources › Videos26 October 2023 - Transcript of the webinar on 31 August 2022, covering updates on reforms to in-home aged care, the new Aged Care Act and regulatory arrangements.
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Charging for care management for Home Care Packages
Our work › Home Care Packages Program › Care management for Home Care Packages1 July 2025 - Care management charges must be reasonable and justifiable. They are capped at 20% of the Home Care Package level. The department monitor these changes to ensure that providers are meeting their requirements. Find out how to charge for these services and comply with price caps.
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Capping Home Care Package Administration and Management Charges – 1 December 2022
Resources › Webinars12 June 2023 - This webinar is for Home Care Package providers. It will provide an update on pricing changes commencing 1 January 2023.
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Concessional resident supplement for aged care
Topics › Aged care › Providing aged care services › Funding for aged care service providers4 June 2025 - This supplement is for concessional residents who pay low or no accommodation bond or charge. It incorporates the supplements previously known as Charge exempt resident supplement and Transitional supplement. Find out who’s eligible for the concessional supplement and what care providers can access.
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Managing fees for residential aged care
Our work › Residential aged care › Managing residential aged care services19 August 2025 - Agreeing, collecting and reviewing fees is part of managing a residential care home. Providers have responsibilities they must meet to properly manage fees.
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Charging for consultations about COVID-19 vaccination
Our work › COVID-19 vaccines › Advice for COVID-19 vaccine providers and administrators18 June 2025 - Vaccines are free for everyone in Australia regardless of Medicare or visa status. Find out what COVID-19 vaccination-related services you can charge for.
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Higher accommodation supplement for aged care
Topics › Aged care › Providing aged care services › Funding for aged care service providers4 June 2025 - The higher accommodation supplement helps to pay for some of the costs of permanent resident accommodation. This higher rate applies to newly refurbished facilities. Find out whether you’re eligible and how to apply.
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Accommodation payments and contributions for residential aged care
Our work › Residential aged care › Charging for residential aged care18 August 2025 - Residents in permanent care may have to make an accommodation payment or contribution. You must work out the correct amount of payment or contribution to charge based on the agreed room price, Services Australia advice, and the payment method your resident chooses.
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Home Care Packages (HCP) Program Assurance Reviews – Unspent funds and pricing transparency on My Aged Care
Resources › Videos15 December 2023 - Key learnings and outcomes of the Home Care Packages (HCP) Program Assurance Reviews on provider self-reported unspent amounts and pricing transparency on My Aged Care.