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Statement of Intent (SOI) – 5 March 2026
Resources › Publications16 March 2026 - Regulators respond to a Statements of Expectation (SOE) with a Statement of Intent (SOI). This SOI outlines how it will deliver on the Minister's expectations.
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QI Program data recording templates
Resources › Publications3 February 2026 - This data recording template is for registered providers to record QI Program data for a single aged care home. This template calculates and summarises data for each quality indicator for submission through the Government Provider Management System.
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Ministerial Discretion flowchart
Resources › Publications5 September 2025 - A flowchart that illustrates the process of applying to the Minister for approval to supply Pharmaceutical Benefits Scheme medicines.
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Code of conduct procedures
Topics › About the department › Corporate reporting › Our commitments21 January 2026 - All Australian Public Service (APS) employees must follow the APS Code of Conduct. In accordance with the Act, the Secretary of the Department of Health and Aged Care has set up procedures for deciding whether a current or former employee has breached the code and deciding sanctions.
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Become an approved supplier
Our work › PBS approved suppliers › Pharmacists11 August 2025 - How to apply to become a Pharmaceutical Benefits Scheme (PBS) approved supplier if you are a pharmacist.
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Changes to Star Ratings – Compliance rating fact sheet
Resources › Publications30 March 2026 - We are making changes to the way the Compliance rating for Star Ratings is calculated. This fact sheet explains how and when the changes will commence.
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Home-level care minutes performance in residential aged care
Resources › Publications2 April 2026 - This provides information on care minutes performance for residential care homes by financial years. From 1 April 2026, quarterly performance will be used to calculate the care minutes supplement for non-specialised metropolitan homes.
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National Immunisation Program schedule
Resources › Publications7 January 2026 - This schedule provides recommended vaccines and schedule points under the National Immunisation Program from 1 January 2026.
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New staffing quality indicators for residential aged care
News and media6 June 2025 - From 1 April 2025, residential aged care providers will collect data on 3 new staffing quality indicators. These make sure we measure the valuable input of enrolled nurses, allied health professionals and lifestyle officers.
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Contact the System Governor responsible for registered supporters
Our work › New Aged Care Act › About the new rights-based Aged Care Act31 October 2025 - Use this form to raise a concern or a complaint about a registered supporter, or to submit documents to the System Governor responsible for registered supporters in accordance with the Aged Care Act 2024.