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CHSP services: caring for older people in heatwaves
Resources › Publications31 October 2025 - CHSP providers should assess risks, update care plans, and support older people before, during, and after heatwaves. Key actions include checking cooling, hydration, nutrition, monitoring health, and reviewing emergency plans.
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Protect Breastfeeding – a shared responsibility – World Breastfeeding Week
News and media3 August 2021 - World Breastfeeding Week (1-7 August 2021) reminds us that we all have a role in supporting breastfeeding. Partners, carers, families, communities, workplaces, and governments can all help infants have a healthy start in life.
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Aged care volunteer stories – Debbie
Topics › Aged care › Volunteering in aged care › Volunteer stories13 May 2025 - Debbie is a volunteer team leader with Suncare Community Services. She explains the value of volunteering in aged care and the difference it makes to the lives of older people.
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Reviews and appeals under the new way of planning
Resources › Publications4 March 2026 - Outlines how NDIS participants can request reviews and appeals under the new planning approach, including internal reviews and external appeals, what decisions can be reviewed, and how reviews focus on the support needs assessment and budget method used to set plans.
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National Cervical Screening Program news
Our work › National Cervical Screening Program5 June 2025 - Read the latest news on the National Cervical Screening Program.
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Supporting consumer involvement in health and medical research
News and media13 August 2024 - Learn how we are supporting consumer involvement in research funded by the Medical Research Future Fund (MRFF).
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Introduction of 3 new staffing quality indicators – Webinar
Resources › Webinars28 February 2025 - The webinar gave residential aged care providers and aged care workers an understanding of upcoming changes to the National Aged Care Mandatory Quality Indicator Program (QI Program). It covered 3 new staffing quality indicators focused on enrolled nursing, allied health, and lifestyle officers.
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Volunteer visitor stories – Karrine and Rita
Resources › Videos15 January 2026 - Karinne has been visiting Rita for over three years. The pair share a deep bond and discuss the importance of social connection and friendship to reduce loneliness and isolation.
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Volunteer visitor stories – Sandeep and Som
Resources › Videos15 January 2026 - Sandeep visits Som at his aged care home every Saturday. Their mateship is built on playing chess, shared culture and language, and the wisdom brought from an intergenerational relationship.
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Government Provider Management System – User guide: Provider operations reporting
Resources › Publications10 June 2025 - This user guide aims to support residential aged care and home care providers in completing and submitting their provider operations reporting requirements via the GPMS portal.