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Service continuity and emergency events in aged care
Topics › Aged care › Providing aged care services › Training and guidance for aged care providers3 November 2025 - Emergencies can impact your ability to provide services. Preparing for emergencies helps lessen these impacts.
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Monthly Care Statements implementation – Video
Resources › Videos10 June 2025 - This webinar gave providers and workers information about how to provide Monthly Care Statements. This included how to register for the voluntary start and how they can count towards care minutes. It also covered the benefits for older people, their representatives and providers.
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What we’re doing about neurological conditions
Topics › Chronic conditions › What we’re doing about chronic conditions5 March 2025 - Neurological conditions affect the nervous system. They can have a big impact on quality of life. Find out what we’re doing to help Australians living with conditions such as epilepsy, cerebral palsy and multiple sclerosis.
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Introduction of 3 new staffing quality indicators – Webinar
Resources › Webinars28 February 2025 - The webinar gave residential aged care providers and aged care workers an understanding of upcoming changes to the National Aged Care Mandatory Quality Indicator Program (QI Program). It covered 3 new staffing quality indicators focused on enrolled nursing, allied health, and lifestyle officers.
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The System Governor
Guide to Aged Care Law › Chapter 5 – Governance of the aged care system21 October 2025 - The System Governor oversees the aged care system, supporting fair access, service continuity, and quality care through policy, education, reporting, and system-wide stewardship.
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Lesbian, gay, bisexual, trans/transgender or intersex – Specialisation Verification Application Form
Resources › Publications1 November 2025 - This application form is used to apply for Specialisation Verification status for lesbian, gay, bisexual, trans/transgender, intersex or other sexual orientations or gender diverse or bodily diverse people. It aligns with the updated Specialisation Verification Framework.
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Scope of practice – Introduction to aged care video
Resources › Videos10 June 2025 - This video explores some common areas where care staff might be inadvertently working outside their scope of practice simply because they want to help a client.
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Commonwealth Home Support Programme 2025–27 extension and reforms update – Webinar
Resources › Webinars10 June 2025 - This webinar is for CHSP providers. It covered the 2025–27 extension and changes under the new Aged Care Act.
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Three simple checks to support your residents – for personal care workers in residential aged care
Resources › Publications10 June 2025 - This fact sheet outlines 3 checks that residential aged care workers can do to support aged care residents with dementia.
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National Allied Health Virtual Research Forum 2024
Resources › Videos11 June 2025 - Watch this recording of the National Allied Health Virtual Research Forum held on 30 April 2024.