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New aged care regulatory model – Questions and answers – Webinar
Resources › Webinars11 June 2025 - The new aged care regulatory model comes into effect with the new Aged Care Act from 1 November 2025. This webinar was an opportunity for providers to engage directly with the department to understand how the new regulatory model works , via a Q&A session with the panel.
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System Governor assurance
Guide to Aged Care Law › Chapter 6 – Regulatory mechanisms14 October 2025 - This section explains how the department uses assurance activities to check how aged care services are delivered and managed. Assurance activities can lead to recommendations, reports, or further regulatory action.
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IFNACC submission – Aged Care Rules (Release 2a)
Resources › Publications15 October 2025 - The Interim First Nations Aged Care Commissioner provided this submission during consultation on Release 2a of the Aged Care Rules.
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Guiding principles for medication management in residential aged care facilities collection
Resources › Collections4 August 2025 - These guiding principles promote the safe, quality use of medicines and medication management in your aged care home. They are based on evidence and advice from experts, providers and users of medicines in health and aged care services.
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Funding for the Short-Term Restorative Care (STRC) Programme
Our work › Short-Term Restorative Care (STRC) Programme3 November 2025 - We pay subsidies to approved providers for flexible aged care on behalf of each person eligible to receive STRC.
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User guide – Role of a Medication Advisory Committee
Resources › Publications10 June 2025 - This user guide is a supplement to the Guiding Principles for Medication Management in Residential Aged Care Facilities.
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Provider-based subsidies in home or community settings
Guide to Aged Care Law › Chapter 4 – Funding aged care services27 October 2025 - Provider-based subsidies are meant to help to meet the fixed costs of aged care services. They also support providers to be more flexible in how they manage their services.
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Provider payment arrangements for Support at Home
Our work › Support at Home program › Managing Support at Home services31 October 2025 - You can claim a payment for a service after you have delivered it. Services Australia will validate the claim before processing the payment. Find out how to prepare and submit a claim and what the deadlines are.
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Food and Nutrition Report 2021–2022
Resources › Publications19 December 2023 - The Food and Nutrition Report 2021–2022 details reporting outcomes and trend analysis from the 2021 Basic Daily Fee (BDF) Supplement in Residential Aged Care. This report is the second and final report of the series using the BDF and captures reporting outcomes across the full 2021–22 financial year
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Assistive Technology and Home Modifications (AT-HM) scheme
Our work › Support at Home program › Delivering services for Support at Home31 October 2025 - The AT-HM scheme provides Support at Home participants with separate funding for the assistive technology and home modifications that they need to live safely and independently at home.