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Foundations of the new Aged Care Act
Resources › Webinars9 July 2025 - This webinar provided information to older people, their families and carers, and the aged care sector on the proposed foundations of the new Aged Care Act. Consultation on these proposed elements ran from August to September 2023.
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Monthly statements for Support at Home services
Our work › Support at Home program › Managing Support at Home services31 October 2025 - You must give a monthly statement to each participant to show their available funds, how the funds are being spent and any unspent amounts. Find out what to include and when to provide it.
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Digital Transformation Tech Talk – 7 May 2025
Resources › Webinars10 June 2025 - This webinar provided updates about the Places to People reform, residential fees means testing and accommodation reforms and our Digital Transformation Impact Assessment and Digital Maturity Research.
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Aged care financial reporting webinar – July 2024
Resources › Webinars6 June 2025 - This webinar supports aged care providers with their regulatory reporting requirements. It highlighted some key changes to upcoming Quarterly Financial Report and the Aged Care Financial Report 2023–24 data collections.
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Residential aged care financial reporting and care minutes funding update – 1 May 2025
Resources › Webinars23 October 2025 - This webinar was for residential aged care providers about upcoming changes to care minutes funding and financial reporting.
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Digital Transformation Tech Talk – 11 June 2025
Resources › Webinars13 June 2025 - This month featured policy and digital updates on the progress of the new Aged Care Act, Support at Home, and the Government Provider Management System.
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Reporting for Support at Home providers
Our work › Support at Home program › Responsibilities of Support at Home providers31 October 2025 - As a registered provider of Support at Home, you must keep various records, including on participants, staff and volunteers. You must also report financial information on a quarterly and annual basis.
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Hearing Services Program service and device requirements
Our work › Hearing Services Program › Providing Hearing Services Program services5 June 2025 - Before delivering services and devices under the Hearing Services Program, providers must make sure the client has a current voucher and the services are available to the client.
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Digital Transformation Tech Talk – 2 April 2025
Resources › Webinars10 June 2025 - This webinar will provide updates to the aged care sector and IT professionals on our digital transformation work.
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Reforming in-home aged care update – 18 May 2023
Resources › Webinars10 June 2025 - This webinar provides an update to older people, their families and carers, and the aged care sector on in-home aged care reform.