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Multi-Purpose Services Program (MPSP) resources for providers
Our work › The Multi-Purpose Service Program › Multi-Purpose Service Program resources31 March 2026 - Webinars, fact sheets and other resources to help providers implement changes in line with the new Act under the Multi-Purpose Service Program (MPSP) are available here.
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Digital Transformation Tech Talk – 19 February 2025
Resources › Webinars10 June 2025 - In our first webinar for 2025, Services Australia presented on Support at Home integrations, Uniting showed how AI is supporting their care services, and our CDIO spoke about the planned digital roadmap in preparation for new Aged Care Act on 1 July.
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Residential aged care financial reporting and care minutes funding update – 1 May 2025
Resources › Webinars23 October 2025 - This webinar was for residential aged care providers about upcoming changes to care minutes funding and financial reporting.
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Market authorisation for regulation
Topics › Health technologies and digital health › Health technology assessments7 August 2025 - Before companies can sell health technologies classified as ‘therapeutic goods’ in Australia, they must apply to the Therapeutic Goods Administration for market authorisation. Find out more about the process, how to apply and where to get help.
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Higher everyday living and accommodation funding reform – Webinar
Resources › Webinars26 June 2025 - This webinar was for aged care providers, older people, families and carers. It covered key reforms under the Aged Care Act 2024, focusing on the new Higher Everyday Living Fee and changes to residential aged care accommodation funding.
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Out of pocket costs
Topics › Private health insurance › What private health insurance covers12 March 2025 - An out of pocket cost is the difference between the amount a doctor charges for a medical service and what Medicare and any private health insurer pays. Out of pocket costs are also called gap or patient payments.
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Commonwealth Home Support Programme (CHSP) 2025–27 extension webinar
Resources › Webinars6 June 2025 - This webinar was for CHSP providers. It covered the 2025–27 CHSP extension grant, changes under the new Aged Care Act and upcoming grant opportunities.
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Guidelines for Applying for the Higher Accommodation Supplement
Resources › Publications10 June 2025 - Residential aged care providers use these guidelines to find out whether they're eligible for the higher accommodation supplement and to apply.
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Reforming in-home aged care update – 7 December 2022
Resources › Webinars6 September 2024 - This webinar is for older Australians, their families and carers, and the aged care sector. It provides an update on the feedback we received on a new program for in-home aged care discussion paper. The webinar outlines the next steps for the reforms.
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Monthly statements for Support at Home services
Our work › Support at Home program › Managing Support at Home services6 November 2025 - You must give a monthly statement to each participant to show their available funds, how the funds are being spent and any unspent amounts. Find out what to include and when to provide it.