Star ratings for aged care released to providers

The Australian Government is delivering on its promise to make aged care more transparent and accountable by introducing Star Ratings for residential aged care homes.

The Hon Anika Wells MP
Minister for Aged Care
Minister for Sport

Media event date:
Date published:
Media type:
Media release
Audience:
General public

The Albanese Government is delivering on its promise to make aged care more transparent and accountable by introducing Star Ratings for residential aged care homes.

Preliminary Star Ratings, which are being issued to residential aged care providers today, show many aged care homes meet or exceed expectations – with 31 percent receiving 4 or 5 stars.

However, Star Ratings also show that 10 per cent of services have fallen short and received just 1 or 2 stars.

  • 1 per cent of all aged care facilities in Australia received one star
  • 9 per cent received two stars
  • 59 per cent received three stars
  • 30 per cent received four stars
  • 1 per cent received five stars

Star Ratings were a key recommendation of the Royal Commission into Aged Care Quality and Safety and will enhance transparency and accessibility for Australians.

Residential aged care homes receive an overall Star Rating and ratings against four sub-categories: Compliance, Residents’ Experience, Staffing and Quality Measures.

Star Ratings will be published on My Aged Care in December.

Quotes attributable to Minister for Aged Care Anika Wells:

“The delivery of Star Ratings is a significant milestone on the path to a transparent and accountable residential aged care sector.

“Star Ratings provide a nationally consistent benchmark to monitor, compare and improve residential aged care services.

“Star Ratings provide Australians greater and more accessible choices regarding residential aged care.

“To achieve our shared goal of reforming aged care, providers need to embrace transparency and accountability, and not make excuses.

“We have issued providers a preview of their Star Rating which allows them time to prepare for their public release by talking to staff and residents, communicating with families, or developing an improvement plan.

“Star Ratings allow residential aged care providers the opportunity for continuous, measurable improvement.

“My department and the Aged Care Quality and Safety Commission will continue to work with providers that have services with low ratings.”

 

Tags: 
Related ministers:

Help us improve health.gov.au

If you would like a response please use the enquiries form instead.