Learn about My Aged Care
Find out about My Aged Care – what it is, how it works and how to use it.
Set up access to the portals
Find out how to get set up to use the My Aged Care portals.
Log in to the assessor portal
Log in to the assessor portal to manage assessments.
Log in to the service provider portal
Log in to the service provider portal to manage service information.
My Aged Care
If you need some help around the house or think it’s time to look into aged care homes, My Aged Care is here to help.
Visit the My Aged Care website to find information about how to access aged care services.
You can apply for an assessment online and search for local aged care providers that meet your needs.
You can also call 1800 200 422 Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.
Latest resources
Latest resources
My Aged Care Workforce Learning Strategy 2025
This strategy outlines the required capabilities and minimum training requirements for the My Aged Care workforce.
My Aged Care Assessment Manual
This manual is for Assessment Organisations. It guides assessors on using good practices in the assessment of older people’s support needs and their eligibility for Australian Government–subsidised aged care services.
Publication of room prices on My Aged Care
On 1 July 2024 we updated the My Aged Care Service and Support Portal. This fact sheet outlines how residential aged care providers must enter room pricing information for publication on the My Aged Care website.
Aged Care Assessor Application User Guide
This user guide gives assessors instructions on how to use the Aged Care Assessor Application.
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