My Aged Care
My Aged Care aims to make it easier for older people, their families, and carers to find information on ageing and aged care in Australia. We provide online information and trained call centre staff to help you get an older person’s needs assessed and to find and access services.
-
Learn about My Aged Care
Find out about My Aged Care – what it is, how it works and how to use it. -
Set up access to the portals
Find out how to get set up to use the My Aged Care portals. -
Log in to the assessor portal
Log in to the assessor portal to manage assessments. -
Log in to the service provider portal
Log in to the service provider portal to manage service information.
My Aged Care
Visit the My Aged Care website to find information about how to access Australian Government–funded aged care services. You can apply for an assessment online and search for local aged care providers that meet your needs. You can also call Monday to Friday, 8 am to 8 pm, and Saturday, 10 am to 2 pm.
Latest news
Web scraping of My Aged Care Portals not permitted
The department is aware of organisations promoting the use of third-party software to collect data from the My Aged Care Portals (Portals).
Update – CHSP Working Group and survey
The department has met with the Commonwealth Home Support Programme (CHSP) 2022-23 Extension Working Group (the Working Group) on the 13 August 2021 to discuss the survey outcomes.
Commonwealth Home Support Programme (CHSP) 2022 – 23 Extension Working Group
What’s new: CHSP 2022-23 Extension Working Group was established in late June 2021 to provide advice and guidance to the Department on matters that affect CHSP providers, reforms to payment arrangements, ahead of the extension of the CHSP from 30 June 2022 to 30 June 2023.
